About this project
sales-marketing / sales-executive
Open
Project overview
BENEFITS: ● Salary: $400 - $600 usd ● $500-$1,000 usd per month (depends on sales performance) responsibilities: ● work closely with sales agents to book & confirm appointments with our global partner network of dental & medical clinics via all available channels in english & spanish. ● Work with Sales Support agents, partner clinics & patients to gather details to provide accurate quotes according to established SLAs ● Send accurate quotes to patients according to established SLAs via email, chat, WhatsApp ● Make outbound sales calls (VIP calls) through phone/WhatsApp to remind patients of their pending appointments (1 week, 3 days, the day before appointment date) ● Make outbound sales calls (VIP calls) through phone/WhatsApp to follow-up with who attended their appointments to see how they are doing and book follow-up appointments (1 week, 3 days, the day after appointment date) ● Meet and beat daily, weekly and monthly confirmation, quote, SLA targets ● Accurately document, tag, create follow-up tasks every interaction with prospects and patients into a CRM tool ● Follow-up with tasks by meeting/beating established SLAs ● Work within the agreed shift schedule. (Available to work on weekends.. If required) ● Answer phone, WhatsApp, email, social media inbound enquiries according to established SLAs ● Attend weekly 1-on-1s, team meetings and training and coaching sessions as required. ● Help build the world’s largest global medical and dental online agency. additional duties as required ● attend regular team meetings ● communicate with team members via phone, web conference and e-mail ● preventing unsound or unethical business practices. ● Submitting timely expense reports for reimbursements and completing other tasks and reports in accordance with Company policies and procedures. ● Support the achievement of the Medical Departures Inc.’S sales and revenues objectives ● Help build the world’s largest global medical marketplace job requirements: ● 2+ years of experience in a sales support or customer service role ● strong communication and interpersonal skills ● ability to work in a fast-paced environment and meet tight deadlines ● detail-oriented with strong organizational and time-management skills ● ability to work independently and as part of a team ● fluent in english (verbal and written) *is a must* ● fluent in spanish (verbal and written) *is a must* ● extensive technical experience with: ms office (outlook, word, excel, teams chat) or google business suite (gmail, calendar, meet, docs, drive), crm (zoho, zendesk, salesforce, sugarcrm, freshworks), phones (twilio, ringcentral, dialpad, calltrackingmetrics, tollfreeforwarding) , chat (livechat, olark, ● familiarity & knowledge of dental or medical procedures *is a plus* ● excellent listening and writing skills ● > 40+ wpm typing ability ● travel savvy - international travel experience *is a plus* ● ability to work responsibly and productively from a remote home-office environment with good time management. ● Weekend availability, according to shift schedule (5 days on, 2 days off) EQUIPMENT REQUIREMENT: ● High speed internet & mobile connections ● Reliable computer & mobile device with audio and video capabilities
Category Sales & Marketing
Subcategory Sales Executive
Project size Large
Is this a project or a position? Project
Required availability As needed
Delivery term: Not specified
Skills needed