E-Commerce Ceo's Right Hand (Customer Service, Supplier Communication, Operations Management)

Contexto general del proyecto

What You’ll Do: · Customer Service: Handle inquiries with grace, empathy, and efficiency, ensuring every mom feels heard and valued. · Supplier Communication: Build and maintain solid relationships with suppliers, navigating tight deadlines and complex scenarios. · Operations Management: Keep things running smoothly, managing day-to-day tasks with precision and enthusiasm. · Miscellaneous Tasks: Adaptability is key—be ready to dive into whatever’s needed to keep things moving forward. What We're Looking For: · A True E-Commerce Enthusiast: Someone who’s genuinely passionate about the e-commerce space and the idea of contributing to a mission-driven company in the maternity niche. . Start your application with the word readytorumble · Positive Vibes Only: You’re an optimist who loves problem-solving. You thrive in a fast-paced environment, and no challenge is too big. · Strong Communication Skills: You’re a clear, concise, and persuasive communicator—both in writing and verbally. · Proven Experience in E-Commerce: We’re not looking for someone who just answers emails. You have a proven track record in customer service, supplier management, and operations in the e-commerce world. · English + Spanish: You’re fluent in English (native or proficient) and a native Spanish speaker. What We Offer: · A Seat at the Table: You’ll work directly with the founders of the company, shaping the direction of our growth. · Full-Time Commitment: This isn’t a freelance gig. We want someone who’s in it for the long haul. · Well-Compensated: Expect a competitive fixed monthly salary plus performance bonuses. · Training & Growth: Extensive training will be provided. We’ll give you the tools to succeed—but we expect autonomy, discipline, and focus. Who Should Apply: · This position is for a woman due to the nature of the business, where empathy with our customers—moms-to-be and new moms—is key. If you’re highly adaptable, disciplined, and thrive in a streamlined, efficient environment, we want to hear from you 😉

Categoría Soporte Administrativo
Subcategoría Asistente virtual
¿Es un proyecto o una posición? Un proyecto
Disponibilidad requerida Tiempo completo

Duración del proyecto Más de 6 meses

Habilidades necesarias