Evaluating bids

E-Commerce Ceo's Right Hand (Customer Service, Supplier Communication, Operations Management)

Published on the September 13, 2024 in Admin Support

About this project

Open

Are you ready to be the driving force behind an e-commerce startup in the maternity niche? We’re a two-person direct-to-consumer company, and we’re looking for a proactive, ambitious, and highly skilled individual to be the CEO’s right hand.

This is a long-term, full-time position, not a stepping stone. We need someone committed to growing with us. If you’re the kind of person who loves bouncing between projects or craves a predictable 9-5, this isn’t for you. But if the idea of working directly with founders excites you—if you love wearing multiple hats, and navigating the fast-paced, ever-evolving world of startups brings out your A-game—then keep reading.

Project overview

What You’ll Do: · Customer Service: Handle inquiries with grace, empathy, and efficiency, ensuring every mom feels heard and valued. · Supplier Communication: Build and maintain solid relationships with suppliers, navigating tight deadlines and complex scenarios. · Operations Management: Keep things running smoothly, managing day-to-day tasks with precision and enthusiasm. · Miscellaneous Tasks: Adaptability is key—be ready to dive into whatever’s needed to keep things moving forward. What We're Looking For: · A True E-Commerce Enthusiast: Someone who’s genuinely passionate about the e-commerce space and the idea of contributing to a mission-driven company in the maternity niche. . Start your application with the word readytorumble · Positive Vibes Only: You’re an optimist who loves problem-solving. You thrive in a fast-paced environment, and no challenge is too big. · Strong Communication Skills: You’re a clear, concise, and persuasive communicator—both in writing and verbally. · Proven Experience in E-Commerce: We’re not looking for someone who just answers emails. You have a proven track record in customer service, supplier management, and operations in the e-commerce world. · English + Spanish: You’re fluent in English (native or proficient) and a native Spanish speaker. What We Offer: · A Seat at the Table: You’ll work directly with the founders of the company, shaping the direction of our growth. · Full-Time Commitment: This isn’t a freelance gig. We want someone who’s in it for the long haul. · Well-Compensated: Expect a competitive fixed monthly salary plus performance bonuses. · Training & Growth: Extensive training will be provided. We’ll give you the tools to succeed—but we expect autonomy, discipline, and focus. Who Should Apply: · This position is for a woman due to the nature of the business, where empathy with our customers—moms-to-be and new moms—is key. If you’re highly adaptable, disciplined, and thrive in a streamlined, efficient environment, we want to hear from you 😉

Category Admin Support
Subcategory Virtual Assistant
Is this a project or a position? Project
Required availability Full time

Project duration More than 6 months

Skills needed

Other projects posted by G.