Virtual Sales Associate

Job Description
The Inside Sales Agent (ISA) prospects new clients, cultivates client relationships, sets client appointments, and manages all leads within the contact management database. Calls are made each day to reach potential clients, obtain the necessary information to qualify them for an appointment, and schedule meetings with the listing and/or buyer specialist.
Required Skills
Effective written and verbal communication
Excellent phone skills- strong closer to set appointments
Comfortable memorizing and delivering call scripts
Excellent Customer service and listening abilities
Strong relationship-building know-how
Highly-organized and detail-oriented
Able to meet and exceed goals
Must be proficient with computers and be able to effectively work with spreadsheets and client management software
Responsibilities
Work a scheduled 40 to 50 hour week Prospect for new clients calling on:
 Expireds/FSBOs
 Buyers
 Sphere of Influence
 Past Clients / Database
 Just Listed / Just Sold
 Open Houses
Call past clients for referrals
Practice call scripts at least 3 hours per week
Conduct 10 to 20 hours of lead follow-up per week
Manage contact database system.
Attend training/coaching sessions and establish daily role-play partners.
Track weekly goals to measure lead conversion ratio and meet performance benchmarks