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Online Customer Service in Traditional Chinese - Part-Time

Published on the September 17, 2019 in Admin Support

About this project

Open

Greetings, I am looking for part-time online customer support that can type in Traditional Chinese.
This is going to be a monthly job, so only apply if you are looking for a long term stable job.

Your responsibilities are:
1. Reply to customers emails
2. Reply to Instagram dm and fb messenger.


3. Verify Customer orders through email (wrong phone number, wrong name, etc.)
4. Upload orders to our system.

This position may lead to a full-time position.

Information about the company.
We are a sports supplement company and we have 2 main brands.
In total we are receiving about:
1.

20 Emails per day
2. 30 dm and fb messenger per day
3. About 5 orders with errors per day

We are looking for someone:
1.

Responsible
2. Organized
3. Easy to communicate with
4.

Fast Learner

If you are interested in this job, please reply to this post with the keyword 'customer ninja' just to know you pay attention to details.

Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: October 17, 2019

Skills needed

CRM Skype Customer Service Facebook

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