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Estruturar nosso setor de service desk e help desk.

Published on the January 04, 2021 in Admin Support

About this project

Open

Estruturar nosso setor de service desk e help desk, aumentando a satisfação do cliente e melhor comunicação com nosso setor de desenvolvimento.
Definir processos de comunicação com o clientes - Faq
Abertura de ticket
SLA
Retorno ao cliente sobre solicitação
Verificar melhores plataformas que fornece esses serviços e realizar o treinamento da equipe após configurar a plataforma.

Category Admin Support
Subcategory Customer Support
Time required Between 10 and 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: January 30, 2021

Skills needed

CRM Skype Customer Service Internet Marketing Marketing Admin Assistant Customer Support Customer Experience

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