'Customer Service Representative' for wellness tech start-up driving a relaxation revolution (fluent in English, speaking and writing)

Contexto Geral do Projeto

***Who We Are*** Sensate Inc. Is a wellness technology company focused on helping our stressed population grow personal resilience to stress. Sensate is a groundbreaking consumer product that taps directly into the primal part of the nervous system to relax you in the moment and improve your stress resilience over time. Rooted in the functionality of the nervous system and drawing upon ancient traditions, Sensate combines cutting edge biological science with innovative technology to provide millions of people with accessible and easy to use tools to manage stress, anxiety and related conditions. The Sensate device emits infrasonic waves that are synchronized and resonate with the specially composed hemispheric audio in the app. This novel technology is designed to gently soothe your nervous system from the first session. At Sensate, we believe that helping as many people as possible out of the states of the stress response and into an empowered state of mind and body is the biggest single impact we can have on the world. Our route to massive impact is through commercial success; marrying modern purpose-driven leadership with high-adoption technology. ***How and Where We Work*** We’re a remote team with one hub around LA and one around London, UK. Since March 1, 2022, the parent company is the us entity with a uk subsidiary. Our app development team is a blend of in house and contractors who are home-based, in the UK or overseas. About half of our team works part-time on personalized schedules in order to best support their work/life balance. The core team works closely to collaborate on high-priority items based on needs and agendas. ***The Team*** We’re a close-knit startup team and we’re all jointly responsible for the success of the business. We are also working to build a distributed-ownership company model (like a Teal organization) so we’re not too into our titles and recognise we have different areas of expertise and responsibilities. As a team we value diversity and we respect and honor each other’s differences. We uphold a shared set of core values. We communicate and try to help each other. We would rather have an honest conversation that might be a little uncomfortable early on, than cause issues or risks later, or contribute to a dishonest culture. We have a genuine ‘growth mindset’; we work here because we want to and we believe that a work environment should be a place for both professional and personal growth.

Categoria Suporte Administrativo
Subcategoria Atenção ao cliente
Tempo requerido Mais de 20 horas
Isso é um projeto ou uma posição de trabalho? Um projeto
Disponibilidade requerida Conforme necessário

Prazo de Entrega: Não estabelecido

Habilidades necessárias