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Customer Service Representative

Published on the October 07, 2024 in Admin Support

About this project

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Job Summary:
We are looking for a dedicated and customer-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for ensuring customer satisfaction by providing timely and accurate responses to inquiries, resolving issues, and delivering exceptional service.

Key Responsibilities:
Customer Interaction: Respond to customer inquiries via phone, email, chat, or in person in a friendly and professional manner.
Issue Resolution: Resolve product or service problems by clarifying the customer's complaint, determining the cause, selecting the best solution, and following up to ensure resolution.

Qualifications:
Education: High school diploma or equivalent (some roles may prefer an associate degree or higher).

Project overview

Chia Network Inc. Is a company that developed Chia, a blockchain and smart transaction platform founded by Bram Cohen, who is best known as the creator of the BitTorrent protocol. Launched in 2017, Chia aims to provide a more eco-friendly and efficient alternative to traditional blockchains like Bitcoin by using a novel consensus mechanism called Proof of Space and Time (PoST) instead of the energy-intensive Proof of Work (PoW) system used by Bitcoin.

Category Admin Support
Subcategory Customer Support
Time required Up to 10 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

CRM Skype Customer Service

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