About this project
admin-support / customer-support
Open
This is a work from home job which is at the office of Nexrep LLC which is currently available.
Customer Service Representative Job Duties:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
Must be residing in Australia, Canada and USA.
Category Admin Support
Subcategory Customer Support
Is this a project or a position? Project
Required availability Full time
Project duration More than 6 months
Skills needed