Call Center Client Advisors

Title: Automotive BDC Advisor

Location: Remote position

Strolid is a well-established Automotive BDC company with a strong reputation for quality and customer service. We are looking for a motivated and enthusiastic Automotive BDC Representative to join our team and help us provide exceptional service to our dealers and their customers.

At Strolid, we do not hire people and train them to be nice, we hire nice people!

Responsibilities:

Respond to customer inquiries through various channels (phone, email, text) in a timely and professional manner
Schedule appointments for customers with sales managers.
Follow up with customers to ensure their satisfaction with our services
Maintain accurate and up-to-date customer records in our CRM systems
Collaborate with other team members to achieve sales targets and customer satisfaction goals
Requirements:

1-2 years of experience in a customer service or sales role, preferably in the automotive industry
Strong communication skills, both verbal and written
Ability to multitask and prioritize in a fast-paced environment
Proficiency with CRM systems and other relevant technology
Knowledge of automotive products, services, and terminology preferred
Ability to work flexible hours, including weekends and evenings
Past experience working from home is a plus.
Ability to work from home must have a minimum of 8 gb of ram installed onto your computer, have a quiet and reliable space to work, as well as a second monitor

prior to scheduling an interview, we need you to answer some questions:

would that type of schedule be a problem for you?

why do you believe this is the perfect job for you?

how do you feel about working remotely and why are you someone we can count on to be reliable and productive at home?

do you have a computer and high-speed internet access at home?

have you worked with data entry, technology, and or crm? please explain.

Once we receive the answers to these questions we will reach out to you.