About this project
admin-support / customer-support
Open
Project overview
Key Responsibilities: - Taking inbound and making outbound calls in fluent English - Following a short (2-4 minutes) script and transferring the call - Updating the system with relevant information during and after the call according to standard operating procedures - Using Excel for tracking metrics. Qualifications: - Advanced level of English proficiency - Excellent communication skills - Some working experience in a Call Centre, Sales, or Customer Service environment is required - Proficiency in relevant computer applications (Word, Excel, etc.) - Some knowledge of call center telephony and technology - Good data entry and typing What we offer: - Quarterly Bonuses are available in addition (changes based on quarter) - Paid training period - Full-time role – 40 working hours from Monday to Friday (no work on weekends) - Work from anywhere as long as you have access to a PC/laptop and stable and fast Internet - Possibility for learning, professional growth, and building an international career.
Category Admin Support
Subcategory Customer Support
Time required Between 10 and 20 hours
Is this a project or a position? Project
Required availability Part time
Project duration More than 6 months
Skills needed