Assistente virtual com experiência

Sunny Minds is an online company that facilitates the design of organizational culture in startups aimed at transforming our world for the better. Through programs and coaching, Sunny Minds provides tools and guidance to leaders of young companies seeking to implement the culture foundations to support resilient growth of their businesses.

Gui Curi, founder, seeks for an exceptional Virtual Assistant located in São Paulo, Brazil, to join him on two work fronts:

Front 1: Sunny Minds (business)
Strategy role
Project Management role
Business Admin role

Front 2: life admin (personal)
Life Admin role

For now, this is a part-time on-going position with a commitment of approximately 2-3 hours a day, for a minimum of 6 months. 

Initially, the scope entails:

Front 1: Sunny Minds (business)
-Strategy: conduct market research
  Channels for Sunny Minds offering 
  Product (potential competitors and e-learning platforms)
  Promotion and Advertising to reach Sunny Minds audience
-Project Management: Sunny Minds website rebuild
  Lead development of e-commerce and e-learning platforms with web development partners
  Lead website redesign with graphic design partners 
  Assist with content production and management
  Assist with customers troubleshooting
  Handle website inquiries
-Project Management: online program creation and management
  Assist with creating and maintaining content
  Handling customer inquiries, payments, troubleshooting
-Project Management: marketing and promotion
  Assist/lead use social media to promote Sunny Minds' content (eventually on Instagram, Medium, LinkedIn)
  Increase the visibility of Sunny Minds
  Prepare and send newsletters (MailChimp)
-Business Admin: support customers via email/text/phone (Gmail, WhatsApp)
  Business Admin: handle billing and accounting (Quickbooks)
  Invoicing
  Expense tracking
  Help export necessary documents for tax season
-Business Admin: scheduling clients (Google Calendar, Mixmax)
  Protect Gui's calendar and set up meetings with customers across different time zones
  Manage rescheduling
-Business Admin: prepare and send customer proposals and other documents pertaining to the work (InDesign/DocuSign, Google Slides, Gmail)
  Prepare Statements Of Work
  Send proposals out for signing (DocuSign)

Front 2: life admin (personal)
-Life Admin: be the point person between Gui, tenants, real estate agents and contractors
  Manage relationships pertaining to real estate properties in Brazil and USA
  Message/book contractors to sort out eventual tenant issues
  Handle payments
-Life Admin: support with tax filing
  Gather and organize receipts
  Build simple spreadsheets
  Be the point person between Gui and, banks and accountants
-Life Admin: be the point person for other day-to-day needs


Important Values shared by Gui:
-Commitment: walking the talk
-Communication: the better we communicate, the better we live
-Transparency: no topic left behind
-Initiative: when sensing the opportunity, take the lead
-Organization: leave things in a better state than you found


Background required for the position:
-English and Portuguese proficiency
-College level or higher
-Proven experience as a Virtual Assistant

Soft Skills required for the position:
-Excellent communication skills via phone, email, and chat
-Excellent organizational skills
-A proactive attitude
-Expertise in customer service
-Eager to learn
-Creative and critical thinking
-Customer-centric mindset

Hard Skills required for the position:
-Strong knowledge in Gmail, Google Calendar and Google Drive (Docs, Slides, Sheets, Forms) 
-Strong knowledge in Mailchimp, DocuSign, and MixMax and Zoom
-Good knowledge of Canva and Instagram
-Good knowledge of WordPress
-Knowledge in Medium and Linkedin


If you would like to apply:
Submit your application to andrea@sunnyminds.us. In your proposal, please share a brief summary of your experience with similar clients, including a one-minute audio self-introduction.




A plus: Gui would love to learn more about you, so please share your thoughts on
-What personal development means to you
-How you have developed yourself in the past 2 years (250-400 words). Please make sure you include your website, references, and desired pay.