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Amazon Walmart Shopee Lazada Shopify Cs Virtual Assistant

Published on the August 09, 2024 in Admin Support

About this project

Open

Willing to take on challenges and make things happen. My motto is "Get comfortable with being uncomfortable" by Luvvie Ajayi. It guides me spiritually.
I'm on an incredible journey of my life in the Philippines. I am passionately seeking inspirational opportunities.

Personal attribute: Initiative, Willingness to learn, Adaptability, Confidence, Resilience, Optimism

Specialties: Amazon|walmart, Social Media Marketing, Facebook ads, Real Estate, Lead Generation, and customer service

Project overview

*Conducted customer service activities for Shopee and Lazada, addressing inquiries and resolving issues to ensure a positive shopping experience. *Managed order fulfillment, ensuring timely and accurate processing of customer orders from receipt to delivery. * Booked shipments with various logistics providers, ensuring cost-effective and timely delivery of products. * Tracked shipments and provided regular updates to customers regarding the status of their orders. * Entered and managed data in Excel spreadsheets, ensuring accurate records of sales, inventory, and customer information. * Collaborated with internal teams and external partners to ensure smooth and efficient order processing and delivery. * Utilized problem-solving skills to address and resolve any issues related to orders, shipments, or customer service promptly. *Implemented and adhered to best practices for data management, order processing, and customer service to optimize operational efficiency.

Category Admin Support
Subcategory Virtual Assistant
Project size Medium
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

Admin Assistant Microsoft Excel Virtual Assistant

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