About this project
it-programming / artificial-intelligence-1
Open
1. Inbound and Outbound Calls:
• Develop an automated phone bot for receiving inbound and making outbound calls.
• Enable natural-sounding conversations with male and female voices in different accents and languages.
• Support voice recordings for greetings, product pitches, and objection handling with predefined rebuttals.
• Incorporate Text-to-Speech for human-like responses.
2. Product Knowledge and Objection Handling:
• Equip the bot to learn comprehensive product knowledge from document files, text files, PDF files, etc.
• Ability to Create or insert scripted dialogues for service pitching and objection handling.
3. Call Management and CRM Integration:
• Implement automated call recording and an in-house CRM system.
• Capture client data: names, businesses, websites, location details, and phone numbers.
• Provide space in CRM to document each call's content and outcome.
• Provide call disposition and feedback.
4. Website, Platform, and Backend Development:
• Build a responsive website for managing the phone bot and CRM.
• Develop a platform to control bot operations and access CRM data securely.
• Design a backend for data storage, authentication, and management.
• Offer complete source code of website, platform, and backend.
5. Mobile App Development:
• Create iOS and Android app to manage the phone bot and CRM.
• Ensure seamless integration with website and platform.
• Provide complete source code of the mobile app.
6. Follow-Up and Relationship Building:
• Enable scheduling of follow-up calls and emails based on customer interest.
• Facilitate lead nurturing and relationship building.
7. Web Scraping:
• Ability to insert or upload websites enabling the bot to visit websites, and extract phone numbers and location information for it.
8. Time Zone Organization and Call Scheduling:
• Categorize businesses into time zones.
• Schedule calls respecting business hours, avoiding early calls.
9. Video Calls with sms, mms, and virtual meeting integration:
• add video call functionality for real-time communication.
• Enable sms and mms capabilities for multimedia messaging.
• Integrate Zoom, Microsoft Teams, and Google Meet for virtual meetings, webinars, and demo setups.
10. Calendar and Meeting Scheduling:
• Develop a calendar within the CRM for scheduling meetings and appointments.
11. Unlimited Testing Revisions:
• Offer unlimited testing revisions until the phone bot is thoroughly tested and free of bugs.
Category IT & Programming
Subcategory Artificial Intelligence
Project size Large
Is this a project or a position? Project
Required availability As needed
Delivery term: Not specified
Skills needed