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Administración de Sistema de Tickets

Published on the May 06, 2021 in Admin Support

About this project

Open

Administrar sistema vía Jira Service Management

Segmentar y analizar los tickets recibidos para generar un documento Base del conocimiento
Canalizar tickets a áreas correspondientes
Monitorizar que las áreas cumplan en tiempo y forma la solución de incidencias
Reportar los resultados en un corte diario

Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

Customer Service Admin Assistant Customer Support

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