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Tengo conocimientos en herramientas técnicas como, Suit Microsoft, Power BI, softwares facturación, Jitzi (Ventas frio), Respondio (contact center, whatsapp), Photoshop e Illustrator. Por último, me considero una persona con habilidades en comunicación eficiente, enfocado en objetivos, responsable y liderazgo.","rawText":"Soy Diseñador Gráfico con énfasis en el área comercial y servicio al cliente. Tengo experiencia en el manejo de personal comercial, desarrollando las estrategias comerciales y llevando el seguimiento de KPI's necesarios para el cumplimiento del equipo comercial a nivel individual y grupal. Además, tengo experiencia desarrollando ventas tanto B2B como B2C, gestionando ventas en frío, desarrollando estrategias Ecommerce, y desarrollando negociaciones estratégicas. Tengo conocimientos en herramientas técnicas como, Suit Microsoft, Power BI, softwares facturación, Jitzi (Ventas frio), Respondio (contact center, whatsapp), Photoshop e Illustrator. Por último, me considero una persona con habilidades en comunicación eficiente, enfocado en objetivos, responsable y liderazgo.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/1e289ce290cb912f3430f1376aa49478/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Bella piel s. A - Asesor Contact Center (Monitor)
08.2015 – 10.2023

Responsabilidades
•    Liderar el equipo comercial de hasta 15 personas desarrollando el trabajo en grupo y cumplimiento de indicadores del equipo e individual.
•    Asesorar, vender y desarrollar el seguimiento de productos dermatológicos para clientes tanto B2B como B2C.
•    Coordinar y gestionar la asistencia del equipo comercial a las reuniones y capacitaciones en las oficinas principales.
•    Realizar gestión Outbound a base de datos de la compañía de marcas específicas, dando cumplimiento en la terminación de las mismas.
•    Verificar el inventario de productos en la bodega principal para su distribución en el software ICG.
•    Gestionar en envió de la factura electrónica en cada una de las compras en la finalización del proceso de venta.

Logros
•    Realizar feedback de la manera amigable y respetuosa de acuerdo a los errores cometidos por los asesores en sus funciones
•    Logré la venta con una proyección de más de 70 Millones de pesos mensuales durante los últimos 2 años mediante el canal de WhatsApp business (Responidio.io)
•    Reconocimiento en cada uno de los encuentros por cumplimiento de horario y por resultados de evaluaciones.
•    Sobre cumplí los indicadores comerciales a más del 115% durante mi estancia en la empresa.
•    Desarrollé un engagement por parte del cliente B2B de manera efectiva, con mas de 6 empresas.
•    Logre una fidelización de clientes con el asesoramiento correcto y valores agregados de cada uno de los productos que se necesitaran.

La Riviera S. A - Asesor comercial Promotor
10.2014 – 08.2015

Responsabilidades
•    Disminuir y gestionar los PQRS de acuerdo al tiempo de entrega estimado en la relojería.
•    Desarrollar las ventas y asesorar al cliente en relojería de alta gama en punto de venta.
•    Desarrollar y mantener el inventario de relojería de alta gama y de punto de ventas.

Logros
•    Sobre cumplí los Gestionar de manera eficiente las PQRS en Excel dando asi un mejor servicio a los clientes BTC.
•    Reconocimiento al mejor vendedor en la temporada navideña a nivel nacional con un alcance de más del 105%.
•    Construir una malla de turnos en Excel para la apertura puntual en el punto de venta disminuyendo las quejas de los almacenes de cadena.

Microsoft Xbox 360 (Incomex) - Promotor de marca
11.2011 – 12.2012

Responsabilidades
•    Asesorar e implementar actividades BTL del nuevo producto de Microsoft (kinet), en los diferentes puntos de venta.
•    Ser responsable en el inventario de los puntos de venta de los diferentes productos.
•    Desarrollar venta consultiva de productos de Xbox en punto de venta y cumplimiento de la meta comercial.

Logros
•    Distribución en el tiempo de asesoramiento gracias a las actividades planteadas.
•    Reconocimiento al cumplimiento de las metas establecidas por la compañía generando un ascenso a un punto de venta categoría A+.
•    Analizar y organizar la distribución del inventario dando así un mejor punto de vista a los clientes y aumentando las ventas considerablemente.","rawText":"Bella piel s. A - Asesor Contact Center (Monitor) 08.2015 – 10.2023 Responsabilidades • Liderar el equipo comercial de hasta 15 personas desarrollando el trabajo en grupo y cumplimiento de indicadores del equipo e individual. • Asesorar, vender y desarrollar el seguimiento de productos dermatológicos para clientes tanto B2B como B2C. • Coordinar y gestionar la asistencia del equipo comercial a las reuniones y capacitaciones en las oficinas principales. • Realizar gestión Outbound a base de datos de la compañía de marcas específicas, dando cumplimiento en la terminación de las mismas. • Verificar el inventario de productos en la bodega principal para su distribución en el software ICG. • Gestionar en envió de la factura electrónica en cada una de las compras en la finalización del proceso de venta. Logros • Realizar feedback de la manera amigable y respetuosa de acuerdo a los errores cometidos por los asesores en sus funciones • Logré la venta con una proyección de más de 70 Millones de pesos mensuales durante los últimos 2 años mediante el canal de WhatsApp business (Responidio.io) • Reconocimiento en cada uno de los encuentros por cumplimiento de horario y por resultados de evaluaciones. • Sobre cumplí los indicadores comerciales a más del 115% durante mi estancia en la empresa. • Desarrollé un engagement por parte del cliente B2B de manera efectiva, con mas de 6 empresas. • Logre una fidelización de clientes con el asesoramiento correcto y valores agregados de cada uno de los productos que se necesitaran. La Riviera S. A - Asesor comercial Promotor 10.2014 – 08.2015 Responsabilidades • Disminuir y gestionar los PQRS de acuerdo al tiempo de entrega estimado en la relojería. • Desarrollar las ventas y asesorar al cliente en relojería de alta gama en punto de venta. • Desarrollar y mantener el inventario de relojería de alta gama y de punto de ventas. Logros • Sobre cumplí los Gestionar de manera eficiente las PQRS en Excel dando asi un mejor servicio a los clientes BTC. • Reconocimiento al mejor vendedor en la temporada navideña a nivel nacional con un alcance de más del 105%. • Construir una malla de turnos en Excel para la apertura puntual en el punto de venta disminuyendo las quejas de los almacenes de cadena. Microsoft Xbox 360 (Incomex) - Promotor de marca 11.2011 – 12.2012 Responsabilidades • Asesorar e implementar actividades BTL del nuevo producto de Microsoft (kinet), en los diferentes puntos de venta. • Ser responsable en el inventario de los puntos de venta de los diferentes productos. • Desarrollar venta consultiva de productos de Xbox en punto de venta y cumplimiento de la meta comercial. Logros • Distribución en el tiempo de asesoramiento gracias a las actividades planteadas. • Reconocimiento al cumplimiento de las metas establecidas por la compañía generando un ascenso a un punto de venta categoría A+. • Analizar y organizar la distribución del inventario dando así un mejor punto de vista a los clientes y aumentando las ventas considerablemente.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/1e289ce290cb912f3430f1376aa49478/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. 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