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I am Mauricio, Colombian by Birth & Salvadorean by Heart, Business Administration & Humanities Professional, specialized in Human Resources, with experience in areas such as Change Management, Cultural Transformation, Training & Training Strategies, Design Thinking, Behavioral Economics, Employee Experience & Internal Human Resources Processes.

My skills are: Team Management, Project Management, Learning Capacity, Analysis & Organization Capacity, Innovation Capacity, Management of New Technologies & Results-Driven.","rawText":"Hi! I am Mauricio, Colombian by Birth & Salvadorean by Heart, Business Administration & Humanities Professional, specialized in Human Resources, with experience in areas such as Change Management, Cultural Transformation, Training & Training Strategies, Design Thinking, Behavioral Economics, Employee Experience & Internal Human Resources Processes. My skills are: Team Management, Project Management, Learning Capacity, Analysis & Organization Capacity, Innovation Capacity, Management of New Technologies & Results-Driven.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/3acce31c4ddadc96dc5b9aac7b0870e5/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"2012-2021 - Banco Agrícola
October 2017 - December 2021
Change Management and Cultural Transformation Specialist
+Created, led and executed the Time Management strategy, which consisted of an awareness and behavior change plan, with actions that improved employee’s productivity by 30% at all levels: executive, managerial and operational levels.

+Generated and executed change strategies, in more than 30 strategic projects (commercial and technological), based on qualitative and quantitative research (Interviews, Focus Groups and Surveys), application of skills, tools and techniques that facilitate adoption and sustainability of the company's change initiatives and influencing individual behaviors to achieve the desired transformation.

+I led the deployment of the "Movement B" strategy (bank’s initiative to formally assume its commitment to continuous improvement and to place its socio-environmental business purpose at the center of its business model) and its 6 desired Behaviors of Bancolombia Group, in El Salvador. I adapted the tactics to our country and to the employee’s cycle of experience.

+ Managed the training and development of employees in the cycle of culture and behaviors.

August 2017 - October 2017
Innovation Mobilizer
+I was selected to carry out the project to increase Business to Client (B2C) sales of a client company of the bank, applying Design Thinking and Service Design methodologies.

September 2015 – October 2017
Analyst to Vice President of Human Capital Development
+I analyzed and created data reports, and Key Performance Indicators of the Vice Presidency for strategic decision making (Turnover Rate, Staff Training, Absenteeism and Time to fill vacancies).

+I created a procedure to channel communication needs with all areas of the Bank to resolve needs together.

+Coordinated the follow-up and verified compliance with the work plans of different projects in relation to the strategic goals of the company, of the different areas of Human Resource expertise (Talent Management, Compensation & Organizational Design, Training & Development, Benefits, Labor Relations, Culture and Change Management).

May 2014 – September 2015
HR Employee Services Center Coordinator
+Developed the area and led a team of 6 collaborators to define and manage more than 30 operational and administrative processes from 6 areas of expertise of the Human Resources Vice Presidency.

+I carried out various Recruitment and Selection processes and technical tests (Case Assessments) to form the work team under my leadership.

May 2012 – May 2014
Training & Organizational Development Specialist
+Coordinated the execution of the outlined training strategy, the training needs of each area and the logistics of the training programs, oriented to the being and doing of people, for approximately 2,800 employees.

+Advised more than 6 strategic projects related to the implementation of the training strategy.

2010-2012 - Mólac (Commercial Business Process Outsourcing)
June 2010 – May 2012
Operations Manager
+Executed comprehensive work plans with the areas of Administration, Information Technology and Human Resources for cost optimization, achieving a 40% cost reduction.","rawText":"2012-2021 - Banco Agrícola October 2017 - December 2021 Change Management and Cultural Transformation Specialist +Created, led and executed the Time Management strategy, which consisted of an awareness and behavior change plan, with actions that improved employee’s productivity by 30% at all levels: executive, managerial and operational levels. +Generated and executed change strategies, in more than 30 strategic projects (commercial and technological), based on qualitative and quantitative research (Interviews, Focus Groups and Surveys), application of skills, tools and techniques that facilitate adoption and sustainability of the company's change initiatives and influencing individual behaviors to achieve the desired transformation. +I led the deployment of the "Movement B" strategy (bank’s initiative to formally assume its commitment to continuous improvement and to place its socio-environmental business purpose at the center of its business model) and its 6 desired Behaviors of Bancolombia Group, in El Salvador. I adapted the tactics to our country and to the employee’s cycle of experience. + Managed the training and development of employees in the cycle of culture and behaviors. August 2017 - October 2017 Innovation Mobilizer +I was selected to carry out the project to increase Business to Client (B2C) sales of a client company of the bank, applying Design Thinking and Service Design methodologies. September 2015 – October 2017 Analyst to Vice President of Human Capital Development +I analyzed and created data reports, and Key Performance Indicators of the Vice Presidency for strategic decision making (Turnover Rate, Staff Training, Absenteeism and Time to fill vacancies). +I created a procedure to channel communication needs with all areas of the Bank to resolve needs together. +Coordinated the follow-up and verified compliance with the work plans of different projects in relation to the strategic goals of the company, of the different areas of Human Resource expertise (Talent Management, Compensation & Organizational Design, Training & Development, Benefits, Labor Relations, Culture and Change Management). 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El estudio crítico de la literatura y narrativa es mi fundamento directo para el Storytelling y la creación de diálogos auténticos, que complemento con: • Autora Publicada: Cuento con libros de mi autoría disponibles en Amazon y he participado en publicaciones colaborativas con la Editorial Orsai y con otras Editoriales. • Formación Especializada: Poseo títulos habilitantes en Narración, Edición y Maquetación de libros, lo que me permite gestionar el ciclo de vida completo de una publicación. • Bilingüe: Mi dominio del Portugués me permite adaptar y traducir contenidos con una perspectiva global. El Enfoque: Mi Valor como Creadora de Contenido Mi formación literaria y mi pasión por la palabra escrita son mi gran diferencial. Me permiten ir más allá de la redacción técnica para construir narrativas, posicionar marcas y, lo más importante, crear documentos que funcionen. 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