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Community Manager
Diseño Web
Traducciones de italiano

08/2016-Actualmente
Community manager independiente, administro redes sociales para empresas, profesionales, negocios y personalidades.

TAM LINHAS AEREAS S.A.
Agente de Reservas
01/2009 - 07/2016
Atención al cliente bilingüe italiano-español
Callcenter internacional resolución de conflictos, reservas de pasajes aéreos, ventas, manejo de Sabre, Amadeus y Zendesk

Teleperformance S.A. Supervisor
07/2007 - 01/2009
Supervisor bilingüe de team italiano para atención al cliente y back office de los productos Windows Live de Microsoft vía mai y teléfono. tuve a cargo 25 agentes cuya tarea principal era responder consultas administrativas y técnicas de los usuarios del mercado italiano, también realicé los cauchings de calidad y el control de las métricas de todo mi team y las tareas administrativas relacionadas con el manejo de personal.","rawText":"Freelancer Community Manager Diseño Web Traducciones de italiano 08/2016-Actualmente Community manager independiente, administro redes sociales para empresas, profesionales, negocios y personalidades. TAM LINHAS AEREAS S.A. Agente de Reservas 01/2009 - 07/2016 Atención al cliente bilingüe italiano-español Callcenter internacional resolución de conflictos, reservas de pasajes aéreos, ventas, manejo de Sabre, Amadeus y Zendesk Teleperformance S.A. Supervisor 07/2007 - 01/2009 Supervisor bilingüe de team italiano para atención al cliente y back office de los productos Windows Live de Microsoft vía mai y teléfono. tuve a cargo 25 agentes cuya tarea principal era responder consultas administrativas y técnicas de los usuarios del mercado italiano, también realicé los cauchings de calidad y el control de las métricas de todo mi team y las tareas administrativas relacionadas con el manejo de personal.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/4caf3708d92ff0b5908688c7f7782d36/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"J. G.","companyId":484501,"companyHash":"4caf3708d92ff0b5908688c7f7782d36","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"No ratings yet","average":5,"ratingText":"5 of 5.00"},"profileVisibilityEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"AR","name":"Argentina","class":"flag flag-ar","url":"https://www.workana.com/freelancers/argentina?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"AR$ 180.00","isSet":true,"currency":"ARS","amount":"180.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Sales & Marketing"},"public":false,"clarificationText":"Allowed formats:
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