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Actualmente trabajo en una empresa del sector, lo que me ha dado un profundo conocimiento sobre normativas, logística y gestión de importaciones/exportaciones.

Además, tengo experiencia en plataformas de comercio electrónico, especialmente Mercado Libre, y puedo adaptarme rápidamente a otras. También cuento con una sólida trayectoria en atención al cliente, ofreciendo soluciones eficientes y efectivas.

Hablo y escribo en inglés a nivel C1, lo que me permite realizar traducciones precisas y redactar contenido en ambos idiomas. Gracias a mi pasión por la lectura y la escritura, tengo habilidades en redacción de documentos legales, comerciales y contenido en general.

¿Por qué trabajar conmigo?
✅ Profesional adaptable y resolutiva
✅ Experiencia en comercio exterior y e-commerce
✅ Atención al detalle en redacción y traducción
✅ Excelente trato con clientes y resolución de conflictos

Disponibilidad: Trabajo de manera freelance, por proyectos y sin horario fijo, adaptándome a las necesidades de cada cliente.

Si buscas a alguien comprometido, eficaz y con gran capacidad de aprendizaje, ¡estaré encantada de ayudarte!","rawText":"Soy abogada con experiencia en comercio exterior y e-commerce. Actualmente trabajo en una empresa del sector, lo que me ha dado un profundo conocimiento sobre normativas, logística y gestión de importaciones/exportaciones. Además, tengo experiencia en plataformas de comercio electrónico, especialmente Mercado Libre, y puedo adaptarme rápidamente a otras. También cuento con una sólida trayectoria en atención al cliente, ofreciendo soluciones eficientes y efectivas. Hablo y escribo en inglés a nivel C1, lo que me permite realizar traducciones precisas y redactar contenido en ambos idiomas. Gracias a mi pasión por la lectura y la escritura, tengo habilidades en redacción de documentos legales, comerciales y contenido en general. ¿Por qué trabajar conmigo? ✅ Profesional adaptable y resolutiva ✅ Experiencia en comercio exterior y e-commerce ✅ Atención al detalle en redacción y traducción ✅ Excelente trato con clientes y resolución de conflictos Disponibilidad: Trabajo de manera freelance, por proyectos y sin horario fijo, adaptándome a las necesidades de cada cliente. Si buscas a alguien comprometido, eficaz y con gran capacidad de aprendizaje, ¡estaré encantada de ayudarte!","canEdit":false,"editUrl":"https://www.workana.com/freelancer/e951d3321bb828136abdcd673eba3e92/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Analista en Comercio Exterior – Servicom Group
Mayo 2024 – Actualidad
En mi rol como analista en una empresa dedicada al comercio exterior, adquirí un profundo conocimiento sobre normativas y procedimientos aduaneros, así como en la gestión de importaciones y exportaciones. Fui responsable de asegurar el cumplimiento de las leyes y regulaciones internacionales, lo que me permitió desarrollar una capacidad estratégica para minimizar riesgos legales y optimizar procesos comerciales.

Responsabilidades:

Asesoramiento legal sobre regulaciones internacionales y contratos comerciales.
Gestión de documentación aduanera y logística internacional.
Coordinación con agentes de aduanas y autoridades fiscales para asegurar el cumplimiento de las normativas.

E-commerce Manager – MR Perfumerías
Enero 2024 – Junio 2024
Trabajé en el sector del comercio electrónico, gestionando plataformas de venta como Mercado Libre, y optimizando procesos de ventas, atención al cliente y logística. A lo largo de este tiempo, adquirí habilidades clave en gestión de inventarios, atención al cliente y estrategia de ventas online, adaptándome a los cambios constantes en el entorno digital.

Responsabilidades:

Administración de cuentas en Mercado Libre y otras plataformas.
Gestión de ventas, stock, y atención al cliente de manera eficiente.
Implementación de estrategias de marketing digital para aumentar las ventas y la visibilidad del producto.

Experiencia en Atención al Cliente y atención de reclamos – Seguros Rivadavia
Julio 2017 – Febrero 2022
Con una sólida trayectoria en atención al cliente y especialmente de reclamos, trabajé directamente con clientes para resolver dudas y gestionar reclamos de manera efectiva. Esta experiencia me permitió desarrollar habilidades de comunicación, empatía y resolución de problemas, que son esenciales para garantizar una excelente experiencia del cliente.

Responsabilidades:

Resolución de consultas y problemas de clientes a través de diferentes canales (teléfono, email, chat en vivo).
Atención de reclamos.
Creación de guías y respuestas frecuentes para optimizar el tiempo de atención.

Habilidades destacadas:

Derecho Internacional y Comercio Exterior.
Gestión de E-commerce y plataformas de ventas (especialmente Mercado Libre).
Atención al cliente y resolución de problemas.
Redacción, traducción y comunicación en inglés (C1).
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