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Responsibilities:
•    Datacenter Administrator – VMware (Windows and Linux)
•    Design, implement and maintain VMware vSphere infrastructure
•    Server provisioning(deployment) and decommissioning
•    Identify and perform hardware and software upgrades
•    Monitor, troubleshoot and capacity planning of vSphere environment
•    Configure, deploy, manage, and troubleshoot server issues in the entire datacenter/infrastructure
- Disk extension
- Add vCPU
- Add Memory
- Fix backup issues
- Host issues
- vMotion (Storage and Compute)
•    Disaster Recovery (DR) planning and implementation
•    Installation of patches and application software (Linux & Windows)
•    Performs day to day task of a VMware System Administrator

VESTAS SHARED SERVICE CENTER – REMOTE OPERATIONS CENTER | SYSTEM ADMINISTRATOR | FEBRUARY 2017 – JANUARY 2019
Responsibilities:
•    Windows Server management (Physical and virtual machines)
•    Monitor SQL servers via SSRS
•    Monitor Datacenter to make sure that all wind parks are collecting data
•    Monitor data acquisitions from Wind Powerplant using SCADA System
•    User Management for Wind Powerplant server access
•    Incident Management
•    Datacenter performance reporting
•    VMware Administration

ACCENTURE INC. | IT OPERATIONS ASSOCIATE | JULY 2014 – DECEMBER 2016
RDS (Remote Desktop Support – Offshore IT)

Responsibilities:
•    Provides second level of support to end-users via remote access
•    Manages computer encryption via PGP (Pretty Good Privacy)
•    Manages Vendor Certificates to provide access to client’s network and applications
•    Ensures that all essential Microsoft updates are installed on all computers in the network
•    Monitors and ensures that the latest anti-virus updates are installed in all computer clients for all store locations
•    Manages Microsoft Exchange Server (Updates user’s information and manages Distribution Lists)
•    Manages Symantec Endpoint Servers for both Stores and Corporate Users
•    Mobility Support for corporate user (Blackberry and iPhone)
•    Manages Software Installations via Remote Desktop

Helpdesk IT – Offshore

Responsibilities:
•    Ensures the end-to-end customer experience and provides a single point-of-contact for the customer via-phone or email.
•    Analyzes and resolves incidents and requests regarding use of application software or hardware. Logs and tracks incidents and requests from identification through resolution. Follows up with other support staff (service resources) involved in resolution to ensure incidents are resolved, requests are filled, and the customer communication is complete. Documents resolutions and updates self-help and staff knowledge bases.

WE ARE I.T. PHILIPPINES INC. | NETWORK SUPPORT | JULY 2013 – JULY 2014
VSAT (Very Small Aperture Terminal) Support at Asian Development Bank
Responsibilities:
•    Internet Service Provider (Satellite Technology) for Asian Development Bank
•    Monitors network connection of all client’s site in Asia
•    Configures satellite modem based on the client’s needs
•    Hands-on troubleshooting of a satellite dish
•    Coordinates all issue to the client’s Network and IT Support Team
Additional Skills
•    Advanced knowledge and experience in Android OS (Rooting, Flashing custom firmware and recovery)
•    Experience in Adobe Applications such as Dream Weaver, Photoshop, Adobe Flash
•    Experience in SharePoint Website design
•    Experience in Satellite Modem configuration
•    Experience in ticketing tools such as Service Now, ITCM (IT Client Manager), ITSM, and etc.
•    Experience in network monitoring tools such as Nagios and SolarWinds","rawText":"OPENTEXT – SR. SYSTEM ADMINISTRATOR (VMWARE) | JANUARY 2019 – MAY 2020 Responsibilities: • Datacenter Administrator – VMware (Windows and Linux) • Design, implement and maintain VMware vSphere infrastructure • Server provisioning(deployment) and decommissioning • Identify and perform hardware and software upgrades • Monitor, troubleshoot and capacity planning of vSphere environment • Configure, deploy, manage, and troubleshoot server issues in the entire datacenter/infrastructure - Disk extension - Add vCPU - Add Memory - Fix backup issues - Host issues - vMotion (Storage and Compute) • Disaster Recovery (DR) planning and implementation • Installation of patches and application software (Linux & Windows) • Performs day to day task of a VMware System Administrator VESTAS SHARED SERVICE CENTER – REMOTE OPERATIONS CENTER | SYSTEM ADMINISTRATOR | FEBRUARY 2017 – JANUARY 2019 Responsibilities: • Windows Server management (Physical and virtual machines) • Monitor SQL servers via SSRS • Monitor Datacenter to make sure that all wind parks are collecting data • Monitor data acquisitions from Wind Powerplant using SCADA System • User Management for Wind Powerplant server access • Incident Management • Datacenter performance reporting • VMware Administration ACCENTURE INC. | IT OPERATIONS ASSOCIATE | JULY 2014 – DECEMBER 2016 RDS (Remote Desktop Support – Offshore IT) Responsibilities: • Provides second level of support to end-users via remote access • Manages computer encryption via PGP (Pretty Good Privacy) • Manages Vendor Certificates to provide access to client’s network and applications • Ensures that all essential Microsoft updates are installed on all computers in the network • Monitors and ensures that the latest anti-virus updates are installed in all computer clients for all store locations • Manages Microsoft Exchange Server (Updates user’s information and manages Distribution Lists) • Manages Symantec Endpoint Servers for both Stores and Corporate Users • Mobility Support for corporate user (Blackberry and iPhone) • Manages Software Installations via Remote Desktop Helpdesk IT – Offshore Responsibilities: • Ensures the end-to-end customer experience and provides a single point-of-contact for the customer via-phone or email. • Analyzes and resolves incidents and requests regarding use of application software or hardware. Logs and tracks incidents and requests from identification through resolution. Follows up with other support staff (service resources) involved in resolution to ensure incidents are resolved, requests are filled, and the customer communication is complete. Documents resolutions and updates self-help and staff knowledge bases. WE ARE I.T. PHILIPPINES INC. | NETWORK SUPPORT | JULY 2013 – JULY 2014 VSAT (Very Small Aperture Terminal) Support at Asian Development Bank Responsibilities: • Internet Service Provider (Satellite Technology) for Asian Development Bank • Monitors network connection of all client’s site in Asia • Configures satellite modem based on the client’s needs • Hands-on troubleshooting of a satellite dish • Coordinates all issue to the client’s Network and IT Support Team Additional Skills • Advanced knowledge and experience in Android OS (Rooting, Flashing custom firmware and recovery) • Experience in Adobe Applications such as Dream Weaver, Photoshop, Adobe Flash • Experience in SharePoint Website design • Experience in Satellite Modem configuration • Experience in ticketing tools such as Service Now, ITCM (IT Client Manager), ITSM, and etc. • Experience in network monitoring tools such as Nagios and SolarWinds","canEdit":false,"editUrl":"https://www.workana.com/freelancer/dfcb1c7ad0ecc0ebc7e6f7feca336b11/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. 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