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Estudio de mercadeo como freelancer durante un año.
Asistencia virtual para un abogado (Manejo de agenda, elaboración de documentos, atención de clientes) durante un año.

ACTIVO LEGAL S.A.S (Bogotá Colombia)
Cargo: Ejecutiva de Cuenta
Funciones:
Contacto inicial de clientes potenciales.
Atención al cliente.
Trazabilidad de la gestión comercial mediante bitácora de seguimiento. Programación de citas comerciales.
Seguimiento a la cita comercial.
Revisión semanal de las grabaciones de las llamadas realizadas por los ejecutivos de cuenta y demás personal comercial en las actividades de solicitud de citas comerciales, de gestión y seguimiento de propuestas. Verificación diaria de la ejecución de tareas de los ejecutivos de cuenta. Envío de Portafolio de Servicios.
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Seguimiento a portafolio de servicios y/o propuestas enviadas.
Manejo del archivo del área comercial.
Seguimiento al desarrollo de cada servicio.
Realización de informes para la Dirección Comercial.
Facturación.
Revisión de la documentación preparada por el asesor de licitaciones para su radicación.

Logros: Ascenso a Coordinadora Comercial

ECODES INGENIERÍA S.A.S (Bogotá, Colombia)
Cargo: Asistente Administrativa
Funciones:
Atención al cliente interno y externo.
Manejo y control del proceso de vinculación y desvinculación de personal.
Elaboración, seguimiento y envío de informes contractuales para los clientes con relación al personal contratado.
Relacionamiento con EPS, AFP y ARL. Control de proveedores, compra y adquisición de bienes y servicios.
Elaboración de comunicados internos y externos.
Apoyo en proceso de licitaciones.
Recepción.

Logros: Reestructuré el sistema de archivo y reorganicé toda la información existente de manera que su búsqueda fuese más rápida y eficiente.

GRUPO EMPRESARIAL JURÍDICO LTDA
Cargo: Secretaria General
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Administración del archivo del área comercial, administrativa y jurídica. Recepción telefónica.
Atención al cliente tanto interno como externo.
Manejo de caja menor.
Elaboración de cartas, memoriales y facturas.
Preparación de la documentación requerida por el contador.

Logros: Obtuve gracias al apoyo que me brindó la empresa, la oportunidad de graduarme como Técnico en Secretariado Auxiliar Contable.","rawText":"ALL MALLS IN THE WORLD (Bogotá Colombia) Estudio de mercadeo como freelancer durante un año. Asistencia virtual para un abogado (Manejo de agenda, elaboración de documentos, atención de clientes) durante un año. ACTIVO LEGAL S.A.S (Bogotá Colombia) Cargo: Ejecutiva de Cuenta Funciones: Contacto inicial de clientes potenciales. Atención al cliente. Trazabilidad de la gestión comercial mediante bitácora de seguimiento. Programación de citas comerciales. Seguimiento a la cita comercial. Revisión semanal de las grabaciones de las llamadas realizadas por los ejecutivos de cuenta y demás personal comercial en las actividades de solicitud de citas comerciales, de gestión y seguimiento de propuestas. Verificación diaria de la ejecución de tareas de los ejecutivos de cuenta. Envío de Portafolio de Servicios. Gestión comercial a los listados de diplomados, conferencias y/o capacitaciones. Seleccionar del listado de asistencia a capacitaciones y eventos de manera quincenal los clientes potenciales. Diligenciamiento del registro de visita comercial. Revisión de los compromisos adquiridos en las visitas comerciales y garantizar el cumplimiento de éstos. Elaboración de propuestas comerciales. Seguimiento a portafolio de servicios y/o propuestas enviadas. Manejo del archivo del área comercial. Seguimiento al desarrollo de cada servicio. Realización de informes para la Dirección Comercial. Facturación. Revisión de la documentación preparada por el asesor de licitaciones para su radicación. Logros: Ascenso a Coordinadora Comercial ECODES INGENIERÍA S.A.S (Bogotá, Colombia) Cargo: Asistente Administrativa Funciones: Atención al cliente interno y externo. Manejo y control del proceso de vinculación y desvinculación de personal. Elaboración, seguimiento y envío de informes contractuales para los clientes con relación al personal contratado. Relacionamiento con EPS, AFP y ARL. Control de proveedores, compra y adquisición de bienes y servicios. Elaboración de comunicados internos y externos. Apoyo en proceso de licitaciones. Recepción. Logros: Reestructuré el sistema de archivo y reorganicé toda la información existente de manera que su búsqueda fuese más rápida y eficiente. GRUPO EMPRESARIAL JURÍDICO LTDA Cargo: Secretaria General Funciones: Transcripción y elaboración de documentos jurídicos. Administración del archivo del área comercial, administrativa y jurídica. Recepción telefónica. Atención al cliente tanto interno como externo. Manejo de caja menor. Elaboración de cartas, memoriales y facturas. Preparación de la documentación requerida por el contador. Logros: Obtuve gracias al apoyo que me brindó la empresa, la oportunidad de graduarme como Técnico en Secretariado Auxiliar Contable.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/dc47d707d7e48e0608b834b7b60dda65/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"L. F. M.","companyId":560993,"companyHash":"dc47d707d7e48e0608b834b7b60dda65","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"No ratings yet","average":0,"ratingText":"No ratings yet"},"profileVisibilityEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"CO","name":"Colombia","class":"flag flag-co","url":"https://www.workana.com/freelancers/colombia?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"CO$ 0.00","isSet":false,"currency":"COP","amount":"0.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Admin Support"},"public":false,"clarificationText":"Allowed formats:
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Soy Marisa, y después de 17 años en administración, descubrí que mi verdadera pasión es hacer que la tecnología avanzada sea accesible para emprendedores y equipos que quieren crecer sin complicarse la vida. Me especializo como asistente virtual con experiencia sólida en comunicación profesional, servicio al cliente y gestión del tiempo, destacándome por la organización eficiente de agendas, coordinación de tareas y la garantía de que nada quede pendiente. Me encanta crear soluciones costo-eficientes usando mi propia infraestructura con n8n y Supabase autoalojados, combinando Google Workspace, calendarios compartidos, gestores de proyectos y CRM para que puedas enfocarte en lo que realmente importa: hacer crecer tu negocio. Mi formación en inteligencia artificial, automatización sin código, Prompt Engineering e IA Agéntica me permite no solo resolver problemas puntuales, sino construir ecosistemas completos que transforman la forma en que trabajas. 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Cada proyecto incluye documentación completa, capacitación personalizada y el soporte que necesites, porque mi objetivo es simple: que puedas dormir mejor sabiendo que tu negocio está optimizado y funcionando solo.","logos":{"normal":{"url":"https://workana.s3.amazonaws.com/logos/85df45e14a2a8ef132e07a0ee562d9ae/iu/foto_linkedin_cuadrada_160_160.png","width":160,"height":160},"thumb":{"url":"https://workana.s3.amazonaws.com/logos/85df45e14a2a8ef132e07a0ee562d9ae/ul/foto_linkedin_cuadrada_30_30.png","width":30,"height":30},":original":{"url":"https://workana.s3.amazonaws.com/logos/85df45e14a2a8ef132e07a0ee562d9ae/ig/foto_linkedin_cuadrada.png","width":832,"height":832},"profile":{"url":"https://workana.s3.amazonaws.com/logos/85df45e14a2a8ef132e07a0ee562d9ae/gk/foto_linkedin_cuadrada_192_192.png","width":192,"height":192},"large":{"url":"https://workana.s3.amazonaws.com/logos/85df45e14a2a8ef132e07a0ee562d9ae/wx/foto_linkedin_cuadrada_300_300.png","width":300,"height":300}},"country":"ES","lastActive":"2025-12-23 07:46:31","created":"2025-09-02 07:11:08","open":0,"active":0,"completed":"0","rating":"0.00","paid":0,"verifiedPaymentMethod":false,"worker":{"id":10991384,"slug":"marisa-aragues","canInvite":false,"skills":{"830":{"id":830},"853":{"id":853},"893":{"id":893},"899":{"id":899},"541":{"id":541},"535":{"id":535},"217":{"id":217},"622":{"id":622},"898":{"id":898},"173":{"id":173},"513":{"id":513},"342":{"id":342},"666":{"id":666},"748":{"id":748},"951":{"id":951},"539":{"id":539},"947":{"id":947},"81":{"id":81},"188":{"id":188},"603":{"id":603},"1021":{"id":1021},"128":{"id":128},"280":{"id":280},"317":{"id":317},"525":{"id":525},"499":{"id":499},"67":{"id":67}},"history":"Responsable de Administración y Asistente de Dirección | CERNEY S.A.U. Noviembre 2007 - Presente (17+ años) | Zaragoza, España Mis 17 años en CERNEY han sido un viaje increíble que refleja perfectamente cómo las empresas pueden evolucionar sin perder su esencia. Empecé siendo esa persona que tenía todo bajo control en la administración tradicional, donde aprendí que los detalles importan y que la confidencialidad no es negociable. Era quien coordinaba a la dirección, organizaba reuniones que realmente funcionaban, y me aseguraba de que nada se cayera entre las grietas. Pero lo emocionante llegó cuando me di cuenta de que podía hacer mucho más que mantener las cosas organizadas: podía transformarlas. Como Responsable de PRL, desarrollé protocolos que redujeron drásticamente los accidentes laborales, y ahí entendí algo clave: los mejores sistemas son los que previenen problemas antes de que aparezcan. Implementé un sistema digital que redujo 30% el tiempo que perdíamos buscando documentos (¡imagínate la frustración que eliminé!) y coordiné una reorganización que aumentó 20% la productividad sin estresarse más. Especialista en Automatización y Asistencia Virtual (Freelance) 2024 - Presente | Remoto Aquí es donde todo cobra sentido: combino esos 17 años de experiencia real con mi pasión por hacer que la tecnología sea accesible y útil. No soy de esas que te venden humo tecnológico; soy quien toma tus procesos manuales y los convierte en sistemas que funcionan mientras duermes. Construí mi propia infraestructura con n8n y Supabase autoalojados, integrando sistemas antiguos con herramientas modernas, y creé dashboards que liberan más de 15 horas semanales de esas tareas que a nadie le gustan. Esta experiencia me enseñó que la tecnología más poderosa es la que hace que la gente se sienta más tranquila, no más abrumada. Mi arsenal incluye n8n autoalojado, Supabase, Google Workspace, Microsoft 365 y toda una colección de herramientas que uso estratégicamente según lo que realmente necesites. Me encanta aplicar UX Writing porque creo que si algo no se entiende, no sirve. Mi formación en IA y Prompt Engineering me permite crear agentes que realmente resuelven problemas específicos, no chatbots genéricos. Trabajo con Customer Journey Mapping porque necesito entender cómo piensa tu cliente para diseñar algo que realmente funcione. Los resultados que suelo entregar hablan por sí solos: -75% en consultas repetitivas, -15 horas semanales que tu equipo puede usar para cosas importantes, +40% en satisfacción del cliente. Experiencia Administrativa y Financiera | MP GAS S.L. & Transportes GTD 2002 - 2007 En MP GAS me convertí en la reina de la facturación y administración, optimizando cada proceso de cobros y pagos hasta que todo fluyera sin sobresaltos. En Transportes GTD desarrollé mi superpoder para gestionar crisis: cuando algo salía mal en el transporte, yo era quien coordinaba soluciones rápidas manteniendo a todos contentos. Estas experiencias me enseñaron que la gestión de datos y la atención al cliente van de la mano: si no tienes la información correcta en el momento correcto, el cliente lo nota. Liderazgo Comercial y Gestión de Equipos | Círculo de Lectores 1995 - 2000 Como Jefe de Equipo de Ventas, lideré equipos que consistentemente cumplían (y superaban) objetivos mensuales. Pero lo que realmente aprendí fue algo que uso todos los días: el éxito viene de escuchar profundamente lo que la gente realmente necesita, no de venderles lo que tienes. Esta filosofía la aplico en cada proyecto: primero entiendo tu problema real, luego diseño la solución perfecta para ti. Mi Caja de Herramientas (que uso estratégicamente según tu necesidad): Para automatizar sin quebrar el presupuesto: n8n autoalojado, Make, Zapier, Relevance AI Mi infraestructura que te ahorra dinero: VPS Hostinger, Supabase autoalojado Para que todo funcione como reloj: Google Workspace, Microsoft 365, calendarios inteligentes, CRM que realmente se usan Para crear cosas bonitas y funcionales: HTML/CSS, Vibe Coding, Bolt, UX Writing que conecta Para integrar lo que ya tienes: SAP, Dynamics 365, APIs, análisis de KPIs que importan Para el futuro que ya está aquí: IA personalizada, agentes inteligentes, automatizaciones que aprenden Lo que 17 años me enseñaron (y ahora aplico contigo): Pensar como bombero: Mejor prevenir el incendio que apagarlo después Documentar como si fuera para tu abuela: Si no lo entiende ella, hay que mejorarlo Ser consultora, no solo ejecutora: A veces veo oportunidades que tú aún no has notado Cuidar tu bolsillo: Mi infraestructura propia significa menos gastos recurrentes para ti Recordar que detrás de cada proceso hay personas: La mejor tecnología es la que hace la vida más fácil","rating":5,"ranking":532,"position":{"position":"silver","next":{"name":"Gold","next":"platinum","description":"Gold es el cuarto nivel de Workana. Estás a un paso de convertirte en un top freelancer y acceder a los mejores beneficios. Continúa el excepcional trabajo: ingresos, calificaciones y clientes satisfechos son la clave. Leer más","explain":"Un freelancer Gold ya ha trabajado con por lo menos 4 clientes diferentes y consiguió muy buenos resultados. Para estos profesionales, su reputación es muy importante. ¡No te pierdas la oportunidad de conocer su talento en tu próximo proyecto! Leer más"},"name":"Silver","description":"Silver es el tercer nivel de Workana. Vas por buen camino. Mantente activo y cumple los requisitos para seguir creciendo. Ten en cuenta: ingresos, calificaciones y clientes satisfechos. Leer más","explain":"Un freelancer Silver es un profesional con un historial de más de 2 clientes satisfechos. Esto significa que ya tiene sus primeras estrellas y su carrera profesional en Workana comenzó muy bien. No olvides chequear su perfil para saber más sobre su reputación. Leer más"},"completed":2,"hourlyRate":{"rate":10,"currency":"EUR"},"badges":[{"type":"membership_premium","profile":"worker","active":true},{"type":"course_completed","profile":"worker","active":true}],"shouldShowHireMeDialog":false},"profileUrl":"https://www.workana.com/freelancer/ba921987c7bc874ffcb633f030476321","logoUrl":"https://cf.workana.com/logos/85df45e14a2a8ef132e07a0ee562d9ae/iu/foto_linkedin_cuadrada_160_160.png","truncatedCompanyDescription":"✨ "Transformo la organización en resultados: mi misión es que cada cliente gane tiempo y tranquilidad mientras yo me ocupo de los detalles." ¡Hola! Soy Marisa, y después de 17 años en administración, descubrí que mi ...","ratingData":{"label":"5 of 5.00","stars":5},"countryData":{"country":"ES","name":"Spain","class":"flag flag-es","url":"https://www.workana.com/freelancers/spain?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"skillTags":[{"anchorText":"Virtual Assistant","anchorLink":"https://www.workana.com/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Artificial intelligence","anchorLink":"https://www.workana.com/hire/artificial-intelligence","isCertified":false,"title":"Artificial intelligence - Freelancers"},{"anchorText":"Admin Support","anchorLink":"https://www.workana.com/hire/admin-support-1","isCertified":false,"title":"Admin Support - Freelancers"},{"anchorText":"Customer Support","anchorLink":"https://www.workana.com/hire/customer-support-1","isCertified":false,"title":"Customer Support - Freelancers"},{"anchorText":"Time Management","anchorLink":"https://www.workana.com/hire/time-management","isCertified":false,"title":"Time Management - Freelancers"},{"anchorText":"Microsoft Excel","anchorLink":"https://www.workana.com/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Microsoft Dynamics CRM","anchorLink":"https://www.workana.com/hire/microsoft-dynamics-crm","isCertified":false,"title":"Microsoft Dynamics CRM - Freelancers"},{"anchorText":"Project Management","anchorLink":"https://www.workana.com/hire/project-management","isCertified":false,"title":"Project Management - Freelancers"},{"anchorText":"Content for social networks","anchorLink":"https://www.workana.com/hire/content-for-social-networks-1","isCertified":false,"title":"Content for social networks - Freelancers"},{"anchorText":"HTML","anchorLink":"https://www.workana.com/hire/html","isCertified":false,"title":"HTML - Freelancers"},{"anchorText":"Internet Marketing","anchorLink":"https://www.workana.com/hire/internet-marketing","isCertified":false,"title":"Internet Marketing - Freelancers"},{"anchorText":"VBA","anchorLink":"https://www.workana.com/hire/vba","isCertified":false,"title":"VBA - Freelancers"},{"anchorText":"Web Development","anchorLink":"https://www.workana.com/hire/web-development-1","isCertified":false,"title":"Web Development - Freelancers"},{"anchorText":"Responsive Web Design","anchorLink":"https://www.workana.com/hire/responsive-web-design","isCertified":false,"title":"Responsive Web Design - Freelancers"},{"anchorText":"DevOps ","anchorLink":"https://www.workana.com/hire/devops","isCertified":false,"title":"DevOps - Freelancers"},{"anchorText":"Research","anchorLink":"https://www.workana.com/hire/research","isCertified":false,"title":"Research - Freelancers"},{"anchorText":"Chatbot","anchorLink":"https://www.workana.com/hire/chatbot","isCertified":false,"title":"Chatbot - Freelancers"},{"anchorText":"API","anchorLink":"https://www.workana.com/hire/api","isCertified":false,"title":"API - Freelancers"},{"anchorText":"JavaScript","anchorLink":"https://www.workana.com/hire/javascript","isCertified":false,"title":"JavaScript - Freelancers"},{"anchorText":"Data Interpretation","anchorLink":"https://www.workana.com/hire/data-interpretation","isCertified":false,"title":"Data Interpretation - Freelancers"},{"anchorText":"Web Scraping","anchorLink":"https://www.workana.com/hire/web-scraping","isCertified":false,"title":"Web Scraping - Freelancers"},{"anchorText":"Database","anchorLink":"https://www.workana.com/hire/database","isCertified":false,"title":"Database - Freelancers"},{"anchorText":"PostgresSQL","anchorLink":"https://www.workana.com/hire/postgressql","isCertified":false,"title":"PostgresSQL - Freelancers"},{"anchorText":"SQL","anchorLink":"https://www.workana.com/hire/sql","isCertified":false,"title":"SQL - Freelancers"},{"anchorText":"Admin Support","anchorLink":"https://www.workana.com/hire/admin-support","isCertified":false,"title":"Admin Support - Freelancers"},{"anchorText":"Sales & Marketing","anchorLink":"https://www.workana.com/hire/sales-marketing","isCertified":false,"title":"Sales & Marketing - Freelancers"},{"anchorText":"IT & Programming","anchorLink":"https://www.workana.com/hire/it-programming","isCertified":false,"title":"IT & Programming - Freelancers"}]}],"viewAllUrl":"https://www.workana.com/freelancers?ref=freelancer_view","g11n":{"title":"Other freelancers in our spotlight:","viewAll":"View all profiles","hire":"Hire","viewDetails":"View more","completedProjects":"Completed projects:"}},"backgrounds":{"show":false},"actions":{"directPaymentUrl":"https://www.workana.com/checkout/direct/dc47d707d7e48e0608b834b7b60dda65","directPaymentText":"Send direct payment"},"bannerAccelerator":null}