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Puesto: Líder de Retención Estudiantil
Actividades a desempeñar: Atención a clientes de todas las líneas de negocio de la institución, Business Intelligence, Micromanagment, Planeación y ejecución comercial, Toma de decisiones para la resolución de problemas de los clientes, Seguimiento a casos y procesos, Investigación de mercado, Planeación administrativa, Funciones administrativas
Duración: Junio, 2016 a Junio, 2017
___________________________________________________________________________________________________________________________________
Nombre de la empresa: Rounderwear
Puesto: Gerente Comercial Nacional
Actividades a desempeñar: Ventas corporativas a nivel nacional, Atención y administración de las principales cuentas a nivel nacional (tiendas departamentales). Atención a clientes en todas las fases del proceso comercial (Preventa, Venta y Postventa), Business Intelligence, Desarrollo de relaciones comerciales, Planeación y ejecución comercial, Toma de decisiones, Investigación de mercado, Análisis de ventas, Análisis de comportamiento del mercado, Planeación administrativa, Funciones administrativas
Duración: Octubre, 2012 a Junio, 2016
___________________________________________________________________________________________________________________________________
Nombre de la empresa: Telefónica Movistar
Puesto: Ejecutivo de Atención a Clientes
Actividades a desempeñar: Atención a clientes, Ventas, Relaciones Públicas, Resolución de problemas del cliente, Seguimiento de procesos administrativos, Funciones administrativas
Duración: Julio 2011 a diciembre de 2011
___________________________________________________________________________________________________________________________________
Nombre de la empresa: Universidad de las Américas Puebla UDLAP Consultores
Puesto: Coordinador Programas Presenciales Abiertos
Actividades a desempeñar: Promoción, Mercadotecnia, Ventas, Actividades administrativas, Planeación y administración de los Programas académicos de educación continua en la modalidad Presencial, Relaciones públicas, Networking, Atención al cliente. Organización de eventos. Coordinación de la imagen de UDLAP Consultores para sus programas abiertos en publicidad impresa y virtual, página web, redes sociales, Organización administrativa del área, Toma de decisiones para el área, Apoyo en funciones gerenciales.
Duración: Julio 2009 a febrero de 2011
___________________________________________________________________________________________________________________________________
Nombre de la empresa: Grupo Editorial Norma
Puesto: Ejecutivo de Cuenta Línea Inglés Zona Puebla-Tlaxcala
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