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Contact Center Specialist
Argentina · Híbrido
Dic. 2022 – Jun. 2025 (2 años 7 meses)

Brindé soporte a clientes de EE.UU. en temas fiscales (formulario K1), gestionando llamadas entrantes, reclamos y consultas. Ejecuté tareas administrativas como actualización de cuentas, verificación de datos fiscales y mantenimiento de registros, garantizando precisión y cumplimiento. Utilicé herramientas digitales (CRM, gestión documental) para mejorar procesos internos y asegurar métricas de calidad y satisfacción al cliente.

Sancor Seguros
Analista de Siniestros
Dic. 2020 – Feb. 2022 (1 año 3 meses)

Gestioné siniestros y reclamos por daños materiales, evaluando coberturas y riesgos. Coordiné acciones con peritos e investigadores para resolver casos de manera eficiente. Apliqué criterios legales y técnicos para determinar responsabilidades.

Analista de Pagos y Finanzas
Jun. 2015 – Dic. 2020 (5 años 7 meses)

Supervisé pagos a proveedores, emisión de cheques y retenciones. Registré y controlé facturas, notas de crédito y débito, asegurando flujo de efectivo y cumplimiento de vencimientos.

Soporte Administrativo
Ene. 2013 – Jun. 2015 (2 años 6 meses)

Encargado de la digitalización, organización de archivos y control de inventario. Optimicé procesos administrativos y aseguré el cumplimiento de políticas internas.

Escribanía Boymorto – Pereiro
Administrativo
Jul. 2011 – Ene. 2013 (1 año 7 meses)

Atendí al público y gestioné documentación legal para bancos y aseguradoras. Redacté certificaciones, tramité operaciones bancarias y aseguré cumplimiento normativo. Fortalecí habilidades en comunicación, servicios jurídicos y atención al cliente.

Organización de Servicios Judiciales
Administrativo
Feb. 2008 – Mar. 2011 (3 años 2 meses)

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