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Inicié mi trayectoria en AEROPOST COLOMBIA, donde me destaqué primero como operario logístico y posteriormente como asesor de servicio al cliente, fortaleciendo mis habilidades de atención personalizada y gestión administrativa.

Más adelante, en Quenty SAS, lideré la implementación de canales digitales nacionales e internacionales, ayudando a más de 60 empresas colombianas a posicionarse en marketplaces como Amazon, Mercado Libre y eBay. Actualmente, me desempeño como analista de marketing, especializado en la creación e implementación de estrategias publicitarias en Google Ads, Facebook Ads e Instagram Ads, así como en la segmentación de audiencias, optimización de campañas y análisis de KPIs para mejorar el retorno de inversión (ROI).

Además, tengo experiencia en la creación de contenido audiovisual, desarrollando reels basados en tendencias y el análisis del público objetivo para maximizar el alcance y el engagement. He trabajado generando contenido para sectores como construcción, logística, comercio electrónico y desarrollo personal.

Me apasiona ayudar a negocios a crecer en el entorno digital, combinando creatividad, análisis de datos y enfoque en resultados.

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AEROPOST COLOMBIA

Participar en la cadena logística desde los Estados Unidos para la importación de Paquetería Postal. Gestión de inventario de almacenamiento de paquet ería, cargue y descargue, alistamiento de despachos, mantenimiento optimo de las instalaciones y apoyo en el departamento de servicio al cliente. Fui promovido como asesor de servicio al cliente.

Diciembre 2013 - Julio 2015

Asesor de servicio al cliente

- AEROPOST COLOMBIA

Encargado de la atención y orientación en el centro de experiencia. Manejo de caja menor y reportes administrativos. Asesoría en compras online cross border, recepción de peticiones quejas y reclamos de los clientespresencialmente y por diversos canales como atención telefónica, contacto por chat y correo electrónico. Apoyo al departamento comercial.

Julio 2015 - Mayo 2019

- Lider de implementación de canales digitales nacionales e internacionales

Quenty SAS

Desarrollar y administrar canales digitales (tiendas en linea, marketplaces) nacionales e internacionales para empresarios Colombianos. Gestionar, analizar y ejecutar presupuestos de pauta digital para aumentar las conversiones en las distintas vitrinas en linea (Amazon, mercado libre, eBay) Liderar proyectos designados por la camara de comercio de Bogotá dirigidos a implementar tiendas en marketplace internacionales de empresarios Colombianos de distintas industrias. Mas 60 empresas llavadas a las vitrinas virtuales del mercado en USA.

Diciembre 2019 - Junio 2020

- Analista de Marketing

Quenty SAS

Desarrollar e implementar estrategias de marketing para aumentar la captación de clientes y la fidelización para servicios de logistica internaciona, creación y gestión de campañas publicitarias en plataformas como Google Ads, Facebook Ads e Instagram Ads, segmentación de audiencias y creación de contenido específico para cada grupo objetivo, enfocado a pauta y crecimiento organico, monitoreo y análisis de KPIs, como tráfico web, tasas de conversión y retorno de inversión (ROI). Capacitación en cierre de ventas y atencion al cliente por wpp a equipo comercial.

Julio 2020 - Actualidad.","rawText":"- Operario logístico AEROPOST COLOMBIA Participar en la cadena logística desde los Estados Unidos para la importación de Paquetería Postal. Gestión de inventario de almacenamiento de paquet ería, cargue y descargue, alistamiento de despachos, mantenimiento optimo de las instalaciones y apoyo en el departamento de servicio al cliente. Fui promovido como asesor de servicio al cliente. Diciembre 2013 - Julio 2015 Asesor de servicio al cliente - AEROPOST COLOMBIA Encargado de la atención y orientación en el centro de experiencia. Manejo de caja menor y reportes administrativos. Asesoría en compras online cross border, recepción de peticiones quejas y reclamos de los clientespresencialmente y por diversos canales como atención telefónica, contacto por chat y correo electrónico. Apoyo al departamento comercial. Julio 2015 - Mayo 2019 - Lider de implementación de canales digitales nacionales e internacionales Quenty SAS Desarrollar y administrar canales digitales (tiendas en linea, marketplaces) nacionales e internacionales para empresarios Colombianos. Gestionar, analizar y ejecutar presupuestos de pauta digital para aumentar las conversiones en las distintas vitrinas en linea (Amazon, mercado libre, eBay) Liderar proyectos designados por la camara de comercio de Bogotá dirigidos a implementar tiendas en marketplace internacionales de empresarios Colombianos de distintas industrias. Mas 60 empresas llavadas a las vitrinas virtuales del mercado en USA. Diciembre 2019 - Junio 2020 - Analista de Marketing Quenty SAS Desarrollar e implementar estrategias de marketing para aumentar la captación de clientes y la fidelización para servicios de logistica internaciona, creación y gestión de campañas publicitarias en plataformas como Google Ads, Facebook Ads e Instagram Ads, segmentación de audiencias y creación de contenido específico para cada grupo objetivo, enfocado a pauta y crecimiento organico, monitoreo y análisis de KPIs, como tráfico web, tasas de conversión y retorno de inversión (ROI). Capacitación en cierre de ventas y atencion al cliente por wpp a equipo comercial. Julio 2020 - Actualidad.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/c17c52b69df5c34efbb11036f0a1d8d2/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"N. R.","companyId":7231093,"companyHash":"c17c52b69df5c34efbb11036f0a1d8d2","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"No ratings yet","average":5,"ratingText":"5 of 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":false,"number":null},"countryData":{"country":"CO","name":"Colombia","class":"flag flag-co","url":"https://www.workana.com/freelancers/colombia?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"CO$ 25,000.00","isSet":true,"currency":"COP","amount":"25000.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Sales & Marketing"},"public":true,"clarificationText":"Allowed formats:
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