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Líder en servicio al cliente, calidad e implementación de software. Conocimiento y experiencia en mantenimiento preventivo y correctivo de computadores,sistemas operativos, redes y bases de datos; conocimientos en lenguajes de programación. Con competencias técnicas y humanas comprobadas para el trabajo en equipo, manejo, orientación al cliente y el manejo de relaciones interpersonales. Dominio medio del inglés e interés por la actualización profesional y mejoramiento constante.","rawText":"Ingeniera de Sistemas, especialista en seguridad informática, con habilidades y experiencia en la Implementación, administración, supervisión, soporte,capacitación de software y sistemas de información de salud; capacidad de manejo de información en tiempo real que permiten la generación de diferentes informes; capacidad de realizar auditoria a los diferentes procesos generados dentro del sistema de información y a su proponer métodos que permitan optimizar el desarrollo de proceso, habilidad para recibir y analizar nuevos requerimientos sugeridos por usuarios finales, para así facilitar el desarrollo de software. Líder en servicio al cliente, calidad e implementación de software. Conocimiento y experiencia en mantenimiento preventivo y correctivo de computadores,sistemas operativos, redes y bases de datos; conocimientos en lenguajes de programación. Con competencias técnicas y humanas comprobadas para el trabajo en equipo, manejo, orientación al cliente y el manejo de relaciones interpersonales. Dominio medio del inglés e interés por la actualización profesional y mejoramiento constante.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/29106678ea8184e1ae1092d500cf2777/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"TODOSISTEMAS STI – EMPLEADOR ALPOPULAR – LOGISTICA INTEGRAL
Cargo: ANALISTA DE APLICACIONES
Funciones: Presentar cronograma de actividades necesarias para lograr el objeto del presente contrato: “Servicios como analista de aplicaciones para la entidad Alpopular”
Participar de las labores de evaluación de casos de uso o análisis de requerimientos funcionales y no funcionales relacionados con la solución planteada.
Diseñar modelos que plasmen las entidades de datos u objetos que se desprenden de los requerimientos analizados.
Elaborar un modelo relacional sobre el sistema de base de datos definido por el cliente que garantiza persistencia del software por implementar.
Implementar el software en el lenguaje bajo los lineamientos establecidos por el cliente.
Realizar un proceso de pruebas de integridad, corrección y consistencia del software implementado.
Validar con el grupo de usuarios finales definido por el cliente cada uno de los objetos definidos a través del proceso de análisis de requerimientos.
Realizar la actualización de la documentación funcional y técnica del sistema.
Asistir a las reuniones programadas y realizar las respectivas actas.
Gestionar control de cambios y/o de versiones del software implementado.
Apoyar las pruebas integrales de software especialmente en lo pertinente a las correcciones de funcionalidad que se detecten en el proceso de pruebas de usuario dentro de un lapso de tiempo no mayor a 24 horas.

Fecha: Octubre 2016 a la fecha Teléfono: 7456006 ext. 110

DESARROLLOS TECNOLÓGICOS SA
Cargo: LIDER ANALISTA DE APLICACIONES
Funciones: Gestionar el estado de cada uno de los requerimientos de los diferentes Clientes en los diferentes productos de la empresa.
Recibir, gestionar y solucionar las peticiones, quejas y reclamos de los usuarios finales, para el producto de software Gestión Salud Clínicas.
Llevar a cabo reuniones de trabajo para evaluar avances con el equipo de desarrollo y/o Coordinador de cada producto de software de la empresa.
Proponer mejoras y/o cambios de funcionalidades a los productos de software de la empresa para facilitar la experiencia de cada Cliente.
Entregar informes quincenales a la Gerencia del estado de cumplimiento a los requerimientos de los diferentes Clientes de la Empresa.
Apoyar la gestión comercial de la Empresa cuando la Gerencia lo solicite. Implementación y soporte en los proyectos de las entidades:
• ESE SAN JUAN DE DIOS DE FLORIDABLANCA • CLINICA GUANE-FLORIDABLANCA • SALUD CON CALIDAD-LEBRIJA/BARBOSA/CHARALA/BARICHARA • ESE JUAN PABLO II-ARATOCA • COOPERSALUD IPS-CESAR • CLINICA METROPOLITANA DE BUCARAMANGA-BUCARAMANGA • MEDICCOL IPS-MANIZALES • SERVIMED SAS-BUCARAMANGA • ESE REGIONAL NORTE-TIBU • ESE SAN JUAN DE DIOS DE BETULIA
Fecha: Noviembre 2013 a Octubre 2016 Teléfono: 6960062

Cargo: SOPORTE, PRUEBAS E IMPLEMENTACIÓN DE SISTEMA GESTIÓN SALUD
Fecha: Febrero 2011 a Enero 2013 AVANCES SOFTWARE S.A.S
Cargo: SOPORTE, PRUEBAS E IMPLEMENTACIÓN DE SISTEMAS DE INFORMACIÓN Funciones: Soporte, Pruebas E Implementación de Sistemas de información de la empresa.
Fecha: Junio 2013 - Octubre 2013 Bucaramanga SOLSALUD E.P.S Cargo: TÉCNICO NACIONAL DE ADMINISTRACIÓN DE RED Funciones: Radicar y digitar el sistema de información los contratos enviados por las Regionales y/o Departamentales en el formato 710-R03. Realizar revisión técnica del contrato remitidos por Regionales y/o departamentales y de nivel Nacional de acuerdo a las minutas y los lineamientos de la dirección haciendo énfasis en los requisitos y soportes obligatorios que hacen parte del contrato. Revisar que la IPS contratadas aparezcan en la página web del ministerio de la protección social que los servicios contratados cumplan con los requisitos de habilitación y capacidad de oferta. Fecha: Abril 2013 – Junio 2013 Bucaramanga SCIENCE & TECHNOLOGY LTDA Cargo: SOPORTE, PRUEBAS E IMPLEMENTACIÓN DE SISTEMA GESTIÓN SALUD Funciones: Implementar el sistema configurándolo dependiendo de los servicios de la entidad contratante. Capacitar a cada usuario en los módulos del sistema. Recibir y analizar los nuevos requerimientos sugeridos por los usuarios finales. Implementación y soporte en los proyectos de las entidades: • CLINICA CHINITA-APARTADÓ • IPS SALUD VITAL UCI-DUITAMA
Fecha: Marzo 2013 - Abril 2013 Bucaramanga","rawText":"TODOSISTEMAS STI – EMPLEADOR ALPOPULAR – LOGISTICA INTEGRAL Cargo: ANALISTA DE APLICACIONES Funciones: Presentar cronograma de actividades necesarias para lograr el objeto del presente contrato: “Servicios como analista de aplicaciones para la entidad Alpopular” Participar de las labores de evaluación de casos de uso o análisis de requerimientos funcionales y no funcionales relacionados con la solución planteada. Diseñar modelos que plasmen las entidades de datos u objetos que se desprenden de los requerimientos analizados. Elaborar un modelo relacional sobre el sistema de base de datos definido por el cliente que garantiza persistencia del software por implementar. Implementar el software en el lenguaje bajo los lineamientos establecidos por el cliente. Realizar un proceso de pruebas de integridad, corrección y consistencia del software implementado. Validar con el grupo de usuarios finales definido por el cliente cada uno de los objetos definidos a través del proceso de análisis de requerimientos. Realizar la actualización de la documentación funcional y técnica del sistema. Asistir a las reuniones programadas y realizar las respectivas actas. Gestionar control de cambios y/o de versiones del software implementado. Apoyar las pruebas integrales de software especialmente en lo pertinente a las correcciones de funcionalidad que se detecten en el proceso de pruebas de usuario dentro de un lapso de tiempo no mayor a 24 horas. Fecha: Octubre 2016 a la fecha Teléfono: 7456006 ext. 110 DESARROLLOS TECNOLÓGICOS SA Cargo: LIDER ANALISTA DE APLICACIONES Funciones: Gestionar el estado de cada uno de los requerimientos de los diferentes Clientes en los diferentes productos de la empresa. Recibir, gestionar y solucionar las peticiones, quejas y reclamos de los usuarios finales, para el producto de software Gestión Salud Clínicas. Llevar a cabo reuniones de trabajo para evaluar avances con el equipo de desarrollo y/o Coordinador de cada producto de software de la empresa. Proponer mejoras y/o cambios de funcionalidades a los productos de software de la empresa para facilitar la experiencia de cada Cliente. Entregar informes quincenales a la Gerencia del estado de cumplimiento a los requerimientos de los diferentes Clientes de la Empresa. Apoyar la gestión comercial de la Empresa cuando la Gerencia lo solicite. Implementación y soporte en los proyectos de las entidades: • ESE SAN JUAN DE DIOS DE FLORIDABLANCA • CLINICA GUANE-FLORIDABLANCA • SALUD CON CALIDAD-LEBRIJA/BARBOSA/CHARALA/BARICHARA • ESE JUAN PABLO II-ARATOCA • COOPERSALUD IPS-CESAR • CLINICA METROPOLITANA DE BUCARAMANGA-BUCARAMANGA • MEDICCOL IPS-MANIZALES • SERVIMED SAS-BUCARAMANGA • ESE REGIONAL NORTE-TIBU • ESE SAN JUAN DE DIOS DE BETULIA Fecha: Noviembre 2013 a Octubre 2016 Teléfono: 6960062 Cargo: SOPORTE, PRUEBAS E IMPLEMENTACIÓN DE SISTEMA GESTIÓN SALUD Fecha: Febrero 2011 a Enero 2013 AVANCES SOFTWARE S.A.S Cargo: SOPORTE, PRUEBAS E IMPLEMENTACIÓN DE SISTEMAS DE INFORMACIÓN Funciones: Soporte, Pruebas E Implementación de Sistemas de información de la empresa. Fecha: Junio 2013 - Octubre 2013 Bucaramanga SOLSALUD E.P.S Cargo: TÉCNICO NACIONAL DE ADMINISTRACIÓN DE RED Funciones: Radicar y digitar el sistema de información los contratos enviados por las Regionales y/o Departamentales en el formato 710-R03. 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Plataformas de Automação: Automações avançadas com Make, integrações com Notion e CRMs (Brevo). Especialista em Ecossistema E-commerce: Integração completa com Bling (ERP), Mercado Pago (Gateway de Pagamento) e Frenet (Cálculo de Frete). Capacidades: Desenvolvimento de aplicativos, plataforma web, painel admin, criação de fluxos personalizados, manipulação de dados, envio de mensagens, machine learning, sincronização entre plataformas e muito mais. Cloud & DevOps: Microsoft Azure Servidor privado na DigitalOcean com deploy automático (CI/CD) Render, Vercel, Railway, Docker Deploys otimizados e escaláveis para aplicações web Versionamento e controle de código com Git (GitHub / GitLab) Dados, Dashboards e Marketing Digital: Power BI (dashboards interativos e automatizados) Notion Excel Tráfego pago: Google Ads, Meta Ads CRM & E-mail Marketing: Twilio, Brevo (Sendinblue), com segmentações, campanhas automatizadas e lead scoring UX/UI Design & Prototipagem: Criação de interfaces responsivas e intuitivas com foco em usabilidade e conversão Prototipagem de fluxos e experiências otimizadas para web e mobile Foco em experiência do usuário com protótipos navegáveis e design responsivo Ferramentas: Figma, Canva, Photoshop Metodologias Ágeis: SCRUM e entrega contínua com foco em resultado O que você pode esperar do meu trabalho: Transparência total no processo e na comunicação Dedicação integral e foco em resultado Alinhamento estratégico com os objetivos do projeto Diálogo constante para garantir que sua ideia seja executada da melhor forma possível Minha missão: Trazer vida, estratégia e criatividade aos seus projetos, com total comprometimento com qualidade, prazo e originalidade. Cada cliente é único — e trato cada projeto como se fosse meu. Valores que me guiam: Excelência Originalidade Compromisso com prazos Respeito às regras e diretrizes da Workana Toda negociação, dúvida e planejamento são tratados exclusivamente pela plataforma, garantindo segurança para ambas as partes. Se você está em busca de um freelancer apaixonado, proativo e confiável, estou pronto para transformar suas ideias em soluções digitais incríveis. Vamos trabalhar juntos?","logos":{"normal":{"url":"https://workana.s3.amazonaws.com/logos/d845dce1b4124ad57fe79fe48ab7bfe5/ki/perfillinkedin12_160_160.png","width":160,"height":160},"thumb":{"url":"https://workana.s3.amazonaws.com/logos/d845dce1b4124ad57fe79fe48ab7bfe5/qm/perfillinkedin12_30_30.png","width":30,"height":30},":original":{"url":"https://workana.s3.amazonaws.com/logos/d845dce1b4124ad57fe79fe48ab7bfe5/qj/perfillinkedin12.png","width":800,"height":800},"profile":{"url":"https://workana.s3.amazonaws.com/logos/d845dce1b4124ad57fe79fe48ab7bfe5/kn/perfillinkedin12_192_192.png","width":192,"height":192},"large":{"url":"https://workana.s3.amazonaws.com/logos/d845dce1b4124ad57fe79fe48ab7bfe5/vu/perfillinkedin12_300_300.png","width":300,"height":300}},"country":"BR","lastActive":"2026-01-03 10:06:28","created":"2018-11-28 22:36:57","open":2,"active":0,"completed":"5","rating":"5.00","paid":5,"verifiedPaymentMethod":true,"worker":{"id":6686473,"slug":"diego-borges-33","canInvite":false,"skills":{"491":{"id":491},"380":{"id":380},"379":{"id":379},"390":{"id":390},"467":{"id":467},"440":{"id":440},"468":{"id":468},"492":{"id":492},"386":{"id":386},"372":{"id":372},"529":{"id":529},"174":{"id":174},"287":{"id":287},"123":{"id":123},"274":{"id":274},"188":{"id":188},"234":{"id":234},"362":{"id":362},"173":{"id":173},"154":{"id":154},"748":{"id":748},"387":{"id":387},"517":{"id":517},"999":{"id":999},"246":{"id":246},"853":{"id":853},"991":{"id":991},"835":{"id":835},"1004":{"id":1004},"928":{"id":928},"1012":{"id":1012},"768":{"id":768},"67":{"id":67},"437":{"id":437}},"history":"Atuo há mais de 7 anos como freelancer nas áreas de tecnologia, desenvolvimento web e mobile, automações, CRM, e-commerce e marketing digital, colaborando com empresas de diversos setores como, construção civil, indústria farmacêutica, importação, moda, engenharia, educação, saúde, comércio em geral, contabilidade, escritórios de advocacia e tecnologia. Nessa jornada, participei de projetos estratégicos e técnicos, liderando entregas que envolveram: Criação de Sistemas e Aplicações Web e mobile: Desenvolvimento de soluções personalizadas, desde sites institucionais, aplicativos web, mobile e plataformas educacionais com React e Vue, Next, até sistemas de backend robustos, sempre com foco em performance, usabilidade e escalabilidade. Desenvolvimento de E-commerces: Criação de lojas virtuais profissionais em plataformas como Nuvemshop, WooCommerce e Shopify, além do desenvolvimento de soluções de e-commerce totalmente personalizadas. Integrações de Sistemas e APIs: Conexão de sistemas via API REST e Webhooks com Node. Especializado na integração do ecossistema de e-commerce brasileiro, incluindo Bling (ERP), checkout (Pagamentos) e Frenet (Frete). Automações Inteligentes (RPA): Implementação de automações com Make, conectando CRMs (Brevo), Google Sheets, Notion e outras plataformas para otimizar processos e eliminar tarefas manuais. Automação de Comunicação: Desenvolvimento de fluxos com WATI para envio de mensagens automatizadas via Wtp, integrando com CRMs, formulários e sistemas internos. Infraestrutura e DevOps: Hospedagem e deploy automatizado em servidores privados (DigitalOcean) e plataformas de nuvem (Render, Vercel, Railway), utilizando Docker e pipelines de CI/CD para aplicações web e páginas dinâmicas. Análise de Dados e Business Intelligence: Criação de dashboards interativos com Power BI para visualização de dados e apoio à tomada de decisão estratégica. Estratégias Digitais: Criação de conteúdo estratégico para mídias sociais, vídeos institucionais e gestão de campanhas de tráfego pago (Meta Ads e Google Ads). O que começou como um hobby evoluiu para uma carreira sólida. 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