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Como profesional, me destaco por mi dedicación y compromiso en cada tarea que emprendo. Entiendo la importancia de satisfacer las necesidades de los clientes y superar sus expectativas en cada interacción protegiendo siempre los principios y los objetivos de la empresa.

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Llevo tres años como asistente virtual y cuento con habilidades comunicativas especiales para transmitirle al cliente prospecto toda la información que requiere dentro de la cadena de consumo, inquietudes, quejas y persuasión requerida para proyectarlos a una compra segura.

Soy una persona responsable, empática, dispuesta a dar lo mejor para que el desempeño de mis funciones cumpla con los requerimientos de la empresa.

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Administrativo II de Gerencia Digestive (Analista financiera)
Bogotá enero de 2023 a septiembre de 2023

Trabajaba como Analista financiera, manejando el presupuesto de medios para 3 marcas importantes de un Laboratorio, lo hacía a nivel Latinoamérica, algunas de mis funciones eran:
•    Control del presupuesto
•    Provisiones
•    Cierres financieros
•    Elaboración de órdenes de compra
•    Revisión del Flow de medios
•    Manejo de proveedores
•    Elaboración de tickets
•    Realización de informes financieros
•    Reuniones con el equipo y con proveedores
•    Revisión del Opex
•    Seguimiento pagos y retenciones
•    Soporte en legalización y contabilización de facturas
•    Manejo y gestión de Email, LEO, Teams

SOLUCIONES EMPRESARIALES EN VENTAS SOLVENTA SAS
Supervisora Grupo de Servicio al Cliente
Bogotá diciembre de 2017 a septiembre de 2022

Coordiné acciones altamente efectivas que permitieron dar un enfoque basado en el diseño específico del servicio para compradores de productos profesionales capilares, dando excelentes resultados con el objetivo de fidelización, las principales funciones se basaron en:
•    Manejo del Equipo
•    Elaboración de estrategias para el cumplimiento de ventas
•    Organización y logística para la consecución de nuevos clientes.
•    Manejo de bases de datos
•    Recepción de manejo de dudas, quejas y reclamos
•    Capacitación del personal del equipo
•    Fidelización de clientes

ARKAS DATA RESEARCH
Supervisora Comercial
Bogotá febrero de 2011 a marzo de 2017

Lideré el proceso de gestión y expansión del portafolio comercial contribuyendo significativamente al crecimiento y éxito de la empresa, realizando funciones como:
•    Manejo y consecución de nuevos clientes.
•    Organización y logística de actividades comerciales.
•    Control, asignación y verificación de visitas.
•    Estudios de seguridad

SERQUITEC
Coordinadora de ventas
Bogotá noviembre de 2007 a diciembre de 2010

Manejé el equipo de ventas de una Empresa de productos químicos para el mantenimiento industrial, mis funciones se basaban en:
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•    Capacitación
•    Manejo de personal de ventas
•    Asignación de metas
•    Búsqueda de nichos de mercado
•    Organización logística

ASEJURINTE LTDA
Supervisora de Cobranzas
Trabajaba en una oficina de abogados coordinando un grupo de personas que se dedicaban al cobro de cartera vencida, dentro de mis funciones estaba:
•    Manejo del grupo de teleoperadores de cobranzas
•    Asignación de metas
•    Control de recaudo
•    Supervisión de funciones
•    Manejo de bonificaciones","rawText":"ADECCO (Cliente Sanofi) Remoto Administrativo II de Gerencia Digestive (Analista financiera) Bogotá enero de 2023 a septiembre de 2023 Trabajaba como Analista financiera, manejando el presupuesto de medios para 3 marcas importantes de un Laboratorio, lo hacía a nivel Latinoamérica, algunas de mis funciones eran: • Control del presupuesto • Provisiones • Cierres financieros • Elaboración de órdenes de compra • Revisión del Flow de medios • Manejo de proveedores • Elaboración de tickets • Realización de informes financieros • Reuniones con el equipo y con proveedores • Revisión del Opex • Seguimiento pagos y retenciones • Soporte en legalización y contabilización de facturas • Manejo y gestión de Email, LEO, Teams SOLUCIONES EMPRESARIALES EN VENTAS SOLVENTA SAS Supervisora Grupo de Servicio al Cliente Bogotá diciembre de 2017 a septiembre de 2022 Coordiné acciones altamente efectivas que permitieron dar un enfoque basado en el diseño específico del servicio para compradores de productos profesionales capilares, dando excelentes resultados con el objetivo de fidelización, las principales funciones se basaron en: • Manejo del Equipo • Elaboración de estrategias para el cumplimiento de ventas • Organización y logística para la consecución de nuevos clientes. • Manejo de bases de datos • Recepción de manejo de dudas, quejas y reclamos • Capacitación del personal del equipo • Fidelización de clientes ARKAS DATA RESEARCH Supervisora Comercial Bogotá febrero de 2011 a marzo de 2017 Lideré el proceso de gestión y expansión del portafolio comercial contribuyendo significativamente al crecimiento y éxito de la empresa, realizando funciones como: • Manejo y consecución de nuevos clientes. • Organización y logística de actividades comerciales. • Control, asignación y verificación de visitas. • Estudios de seguridad SERQUITEC Coordinadora de ventas Bogotá noviembre de 2007 a diciembre de 2010 Manejé el equipo de ventas de una Empresa de productos químicos para el mantenimiento industrial, mis funciones se basaban en: • Selección del personal del área de ventas • Capacitación • Manejo de personal de ventas • Asignación de metas • Búsqueda de nichos de mercado • Organización logística ASEJURINTE LTDA Supervisora de Cobranzas Trabajaba en una oficina de abogados coordinando un grupo de personas que se dedicaban al cobro de cartera vencida, dentro de mis funciones estaba: • Manejo del grupo de teleoperadores de cobranzas • Asignación de metas • Control de recaudo • Supervisión de funciones • Manejo de bonificaciones","canEdit":false,"editUrl":"https://www.workana.com/freelancer/068f7c52b76f2d76fce5553be5403367/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Angela T. B. R.","companyId":588326,"companyHash":"068f7c52b76f2d76fce5553be5403367","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"No ratings yet","average":5,"ratingText":"5 of 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"CO","name":"Colombia","class":"flag flag-co","url":"https://www.workana.com/freelancers/colombia?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"USD 10.00","isSet":true,"currency":"USD","amount":"10.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Admin Support"},"public":true,"clarificationText":"Allowed formats:
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