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I’m from Antigua Guatemala, a small town in Central America. I’m used to going to the United States frequently but because most of my family is in Guatemala I like being able to go back and forth, I’m able to do this due to the online jobs I had.
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Asistente personal virtual del dueño de restaurante Altamira en Guatemala el cuál viaja constantemente entre Guatemala y Estados Unidos.
-Hacer citas por medio de llamadas, emails y videollamadas
-Re-agendar reuniones por medio de llamadas y emails
-Hacer y contestar llamadas de proveedores para insumos del restaurante
-Búsqueda de nuevos proveedores para el restaurante y entretenimiento
-Organizar horarios por medio de Google Calendar
-Coordinación de nuevos proyectos para el restaurante
-Manejo de redes sociales
-Planeación de presupuesto personal mensual
-Con un presupuesto fijo organizacion de viajes de trabajo incluyendo vuelos, hospedaje y reservaciones en distintos lugares
-Registro en base de datos de los visitantes del restaurante incluyendo nombres, correos electrónicos y números de teléfono

Asistente virtual - Altamira ~ 2017 - 2021
Personal virtual assistant of the owner of the restaurant Altamira in Guatemala, he is constantly traveling between Guatemala and the United States.
-Appointment setter via calls, emails and video calls
-Reschedule meetings via calls and emails
-Inbound and outbound calls with providers
-Searching for new providers and entertainment for the restaurant
-Organization of personal calendar via Google Calendar
-Planning new events for the restaurant
-Social media management
-Preparing personal monthly budget
-With a planned budget I was able to organize business trips including flights, accommodation and reservations if needed
-Adding to our data base information about the restaurant’s clients including names, emails and phone numbers

Representante de servicio al cliente - Intermex y Viamericas ~2015 - 2021 (Medio tiempo)
-Atención al cliente, en persona y/o por medio de llamadas
-Ingreso a base de datos información de nuevos clientes, y actualizaciones de clientes ya registrados
-Envíos de dinero a Latinoamérica
-Solución de problemas o preocupaciones por medio de llamadas y correos a los clientes y receptores

Customer service representative - Intermex y Viamericas ~ 2015 - 2021 (Part time)
-Customer service, in person and/or via calls
-Adding to our data base information about our new clients and updating information about our already-registered clients
-Sending money to Latinamerica
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