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I prioritize client satisfaction through clear communication and problem-solving, ensuring accuracy and organization in all tasks by delivering high-quality results. I possess remote working skills and collaborate with team leaders and respective coordinators on project work.
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I am passionate about helping businesses and individuals streamline operations, enhance digital experiences, and achieve measurable growth.

? Let's discuss how I can benefit your organisation or project!","rawText":"I am a dedicated executive and virtual assistant with experience in content creation, transcription, AI training, and software testing. knowledgeable about handling high-level administrative tasks and organising detailed communication and timetables. I use my analytical thinking and problem-solving skills to bridge technical and administrative roles in conjunction with my Mechanical Engineering degree. I prioritize client satisfaction through clear communication and problem-solving, ensuring accuracy and organization in all tasks by delivering high-quality results. I possess remote working skills and collaborate with team leaders and respective coordinators on project work. Quality and consistency are what drive me! Key strengths: ✔ Virtual & Executive Assistance ✔ Software Testing & QA (Web/Mobile) ✔ Data entry ✔ Data Annotation & AI Training ✔ Project & Task Coordination (Asana, Trello, ClickUp, Jira) ✔ Content Writing & Social Media Management ✔ Transcription & Documentation I am passionate about helping businesses and individuals streamline operations, enhance digital experiences, and achieve measurable growth. ? Let's discuss how I can benefit your organisation or project!","canEdit":false,"editUrl":"https://www.workana.com/freelancer/a9da5269e90ffcab37fdcf2ca89edc1d/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Projects and Experience
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-Text generation
-Sentiment analysis
-Chatbots and conversational AI in customer service and data retrieval
2. Website and app testing
-Performing functional, usability testing and Identifying bugs for efficient working of sites
3. Translating and transcription of complex information into simple language by ensuring accuracy.
4. Data and Image annotation and labelling.
5. Project coordinator and Team Lead
-Lead and inspire a team of high-quality taskers
-Drive excellence and set new standards in a project
-Preparing onboarding and scheduling conference calls
-Motivate the team to ensure stable work, better earnings, and a positive tasker experience.
6. Testing Academy
-Online academy for functional, usability and localization testing and identifying bugs.

Remote freelancer (writer, transcriber, tutor, survey, website tester, search evaluator and AI tasker)
Jan 2023 to date
Reputable part time freelancer in recognized websites:
Upwork, Freelancer, uTest, respondent and Appen
-Professional transcriber and translator
-Data annotation
-Website tester
-LLM data analysis

Damanya Cyber Services
Receptionist/Customer service representative
Apr 2021 - Dec 2022
Dedicated and customer-focused professional with a background in providing comprehensive computer and technical services. Proficient in handling daily client needs, skilled in managing multi-line phone systems, addressing customer inquiries, and collecting valuable feedback. Demonstrated ability to compute and present detailed cyber records and reports.","rawText":"Projects and Experience 1. Large language model (LLM) Using LLM in: -Text generation -Sentiment analysis -Chatbots and conversational AI in customer service and data retrieval 2. Website and app testing -Performing functional, usability testing and Identifying bugs for efficient working of sites 3. Translating and transcription of complex information into simple language by ensuring accuracy. 4. Data and Image annotation and labelling. 5. Project coordinator and Team Lead -Lead and inspire a team of high-quality taskers -Drive excellence and set new standards in a project -Preparing onboarding and scheduling conference calls -Motivate the team to ensure stable work, better earnings, and a positive tasker experience. 6. Testing Academy -Online academy for functional, usability and localization testing and identifying bugs. Remote freelancer (writer, transcriber, tutor, survey, website tester, search evaluator and AI tasker) Jan 2023 to date Reputable part time freelancer in recognized websites: Upwork, Freelancer, uTest, respondent and Appen -Professional transcriber and translator -Data annotation -Website tester -LLM data analysis Damanya Cyber Services Receptionist/Customer service representative Apr 2021 - Dec 2022 Dedicated and customer-focused professional with a background in providing comprehensive computer and technical services. Proficient in handling daily client needs, skilled in managing multi-line phone systems, addressing customer inquiries, and collecting valuable feedback. Demonstrated ability to compute and present detailed cyber records and reports.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/a9da5269e90ffcab37fdcf2ca89edc1d/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"F. N.","companyId":10749492,"companyHash":"a9da5269e90ffcab37fdcf2ca89edc1d","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"No ratings yet","average":0,"ratingText":"No ratings yet"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":false,"number":null},"countryData":{"country":"KE","name":"Kenya","class":"flag flag-ke","url":"https://www.workana.com/freelancers/kenya?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"USD 4.00","isSet":true,"currency":"USD","amount":"4.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Writing & Translation"},"public":true,"clarificationText":"Allowed formats:
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