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Soy Beatriz, profesional organizada, resolutiva y orientación al detalle, especializada en gestión administrativa, control de pedidos e-commerce y asistencia virtual.
Mi objetivo es optimizar procesos, garantizar un flujo de trabajo ágil y brindar soporte eficaz tanto a clientes como a equipos, siempre con una actitud proactiva y enfocada en resultados.

Cuento con más de 7 años de experiencia combinada en administración, atención al cliente y soporte en plataformas digitales, desempeñándome tanto en entornos corporativos como en e-commerce. He gestionado pedidos, seguimientos de envíos, cambios, devoluciones y resolución de incidencias, asegurando una experiencia de compra fluida y satisfactoria.

Domino herramientas clave como WhatsApp Business, Instagram, MercadoLibre, Shopify, sistemas de gestión de pedidos y CRM, así como Excel avanzado, lo que me permite llevar un control preciso de inventarios, ventas y KPI. Tengo certificaciones en atención al cliente digital, gestión de tiendas online, y procesos administrativos, y conocimientos para mejorar procesos por medio de chat GT´P validando mis conocimientos con formación actualizada y en constante capacitacón.

Como asistente virtual, he apoyado a equipos en la organización de agendas, redacción de informes, manejo de bases de datos y automatización de tareas repetitivas para mejorar la productividad. Me destaco por mi capacidad para adaptarme a distintas plataformas y necesidades operativas.

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Comencé mi carrera liderando procesos en plantas industriales, donde aprendí a organizar operaciones, trabajar bajo presión y optimizar recursos. Esta etapa me permitió adquirir una base sólida en gestión de equipos, control de calidad y comunicación efectiva.
Con el tiempo, asumí responsabilidades administrativas y comerciales, desarrollando habilidades en:
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Durante mi paso por una reconocida cadena de supermercados en Uruguay, me especialicé en el área de compras, donde participé en la selección de productos, análisis de datos comerciales y toma de decisiones estratégicas, fortaleciendo mi perfil analítico y comercial.
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Gestión de pedidos, devoluciones y atención al cliente en tiendas online
Uso de plataformas como WhatsApp Business, Instagram, MercadoLibre y Shopify
Creación de contenido visual con Canva y automatización de tareas
Análisis de datos de ventas, control de KPIs y optimización de procesos
Mi enfoque combina experiencia técnica, visión comercial y habilidades digitales. Me adapto con rapidez, trabajo con atención al detalle y siempre busco generar soluciones que agreguen valor real a los equipos y clientes con los que colaboro.

Hoy combino mi experiencia administrativa, mi formación técnica y mi enfoque comercial para ofrecer un servicio eficiente, empático y orientado a resultados, tanto en operaciones digitales como en soporte interno de equipos.","rawText":"Soy Licenciada en Nutrición con más de 7 años de experiencia en áreas administrativas, comerciales y de atención al cliente, desarrollada tanto en industrias alimentarias como en cadenas de supermercados y entornos digitales. Comencé mi carrera liderando procesos en plantas industriales, donde aprendí a organizar operaciones, trabajar bajo presión y optimizar recursos. Esta etapa me permitió adquirir una base sólida en gestión de equipos, control de calidad y comunicación efectiva. Con el tiempo, asumí responsabilidades administrativas y comerciales, desarrollando habilidades en: Gestión de compras y negociación con proveedores Control documental, elaboración de reportes e informes Seguimiento de indicadores, análisis de stock y tendencias de consumo Soporte administrativo a gerencias y áreas operativas Durante mi paso por una reconocida cadena de supermercados en Uruguay, me especialicé en el área de compras, donde participé en la selección de productos, análisis de datos comerciales y toma de decisiones estratégicas, fortaleciendo mi perfil analítico y comercial. Desde 2020, me enfoqué en el mundo digital, donde me desempeño como asistente virtual y especialista en e-commerce, brindando soporte integral en: Gestión de pedidos, devoluciones y atención al cliente en tiendas online Uso de plataformas como WhatsApp Business, Instagram, MercadoLibre y Shopify Creación de contenido visual con Canva y automatización de tareas Análisis de datos de ventas, control de KPIs y optimización de procesos Mi enfoque combina experiencia técnica, visión comercial y habilidades digitales. Me adapto con rapidez, trabajo con atención al detalle y siempre busco generar soluciones que agreguen valor real a los equipos y clientes con los que colaboro. Hoy combino mi experiencia administrativa, mi formación técnica y mi enfoque comercial para ofrecer un servicio eficiente, empático y orientado a resultados, tanto en operaciones digitales como en soporte interno de equipos.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/914db21730fd2ad0c26575efb29853fe/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Beatriz B.","companyId":11353607,"companyHash":"914db21730fd2ad0c26575efb29853fe","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"No ratings yet","average":5,"ratingText":"5 of 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"UY","name":"Uruguay","class":"flag flag-uy","url":"https://www.workana.com/freelancers/uruguay?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"USD 10.00","isSet":true,"currency":"USD","amount":"10.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Admin Support"},"public":true,"clarificationText":"Allowed formats:
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