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Como ingeniera comercial y asistente virtual freelance con 16 años de experiencia, puedo ofrecer soluciones prácticas y efectivas para mejorar la eficiencia y productividad de tu negocio.
Mis servicios incluyen, entre otras actividades:

◽️ Atención al cliente en tiempo real a través de correo electrónico, chat, Zoom, Google Meet, Teams WhatsApp y redes sociales, para responder consultas sobre confirmación de pedidos, compras, pagos, entregas y requerimientos de servicios.

◽️ Gestión de correo y agenda en varias plataformas como Calendly, Google Calendar y Google Task, para que puedas organizar citas, planificar reuniones y escribir actas detalladas, y realizar reservas y preparativos para viajes.

◽️Gestión de redes sociales (community manager): Manejo de: Instagram, Facebook, Twitter, Whatsapp Business.
- Crear y planificar contenido relevante y atractivo para las redes sociales, con el uso de herramientas como Adobe Illustrator, Canva
- Gestionar y moderar la comunicación y las interacciones en las redes sociales.
- Realizar investigaciones para mantenerse al día sobre las tendencias y cambios en el mercado y en la competencia.

◽️Gestión e-commerce, conocimiento en manejo de tienda en Amazon.
- Manejo de Inventario.
- Gestión de pedidos y envíos, elaboración de facturas.
- Atención al cliente: Responder preguntas y resolver problemas de los clientes.

◽️Soporte Contable en:
- Registro y organización de transacciones financieras.
- Gestión de cuentas por cobrar y por pagar, actualización y seguimiento a las facturas pendientes y hacer los pagos correspondientes a proveedores y otros acreedores.
- Emisión de facturas.

◽️Soporte Administrativo:
- Preparación de documentos y presentaciones: Esto puede incluir la preparación de informes, presentaciones y otros documentos de negocios.
- Manejo de archivos y registros: mantener y organizar registros, archivos y bases de datos de la empresa.
- Transcripción y traducción de documentos español a inglés o ingles a español, proficiency de ingles C2.

Mi enfoque se basa en entender tus necesidades y objetivos para ofrecerte un servicio personalizado y de alta calidad. Mi objetivo es ayudarte a generar más tiempo a través de la delegación de tareas y la automatización de procesos.

¿Te gustaría saber más? ¡Contáctame y hablemos sobre cómo puedo ayudarte a llevar tu negocio al siguiente nivel. ¡Nos vemos pronto!","rawText":"Me dedico a ayudar a las empresas a optimizar sus procesos y enfocarse en hacer crecer su negocio. Como ingeniera comercial y asistente virtual freelance con 16 años de experiencia, puedo ofrecer soluciones prácticas y efectivas para mejorar la eficiencia y productividad de tu negocio. Mis servicios incluyen, entre otras actividades: ◽️ Atención al cliente en tiempo real a través de correo electrónico, chat, Zoom, Google Meet, Teams WhatsApp y redes sociales, para responder consultas sobre confirmación de pedidos, compras, pagos, entregas y requerimientos de servicios. ◽️ Gestión de correo y agenda en varias plataformas como Calendly, Google Calendar y Google Task, para que puedas organizar citas, planificar reuniones y escribir actas detalladas, y realizar reservas y preparativos para viajes. ◽️Gestión de redes sociales (community manager): Manejo de: Instagram, Facebook, Twitter, Whatsapp Business. - Crear y planificar contenido relevante y atractivo para las redes sociales, con el uso de herramientas como Adobe Illustrator, Canva - Gestionar y moderar la comunicación y las interacciones en las redes sociales. - Realizar investigaciones para mantenerse al día sobre las tendencias y cambios en el mercado y en la competencia. ◽️Gestión e-commerce, conocimiento en manejo de tienda en Amazon. - Manejo de Inventario. - Gestión de pedidos y envíos, elaboración de facturas. - Atención al cliente: Responder preguntas y resolver problemas de los clientes. ◽️Soporte Contable en: - Registro y organización de transacciones financieras. - Gestión de cuentas por cobrar y por pagar, actualización y seguimiento a las facturas pendientes y hacer los pagos correspondientes a proveedores y otros acreedores. - Emisión de facturas. ◽️Soporte Administrativo: - Preparación de documentos y presentaciones: Esto puede incluir la preparación de informes, presentaciones y otros documentos de negocios. - Manejo de archivos y registros: mantener y organizar registros, archivos y bases de datos de la empresa. - Transcripción y traducción de documentos español a inglés o ingles a español, proficiency de ingles C2. Mi enfoque se basa en entender tus necesidades y objetivos para ofrecerte un servicio personalizado y de alta calidad. Mi objetivo es ayudarte a generar más tiempo a través de la delegación de tareas y la automatización de procesos. ¿Te gustaría saber más? ¡Contáctame y hablemos sobre cómo puedo ayudarte a llevar tu negocio al siguiente nivel. ¡Nos vemos pronto!","canEdit":false,"editUrl":"https://www.workana.com/freelancer/8e22f6a34495d74ed8d1e1d2f1143460/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Administrador de empresas

Arquita de Noe Preschool · Presencial y Virtual
jun. 2006 - actualidad · 16 años 9 meses
Quito, Pichincha, EcuadorQuito

1. Gestión financiera: Planificación y gestión del presupuesto, control de gastos, análisis de estados financieros y toma de decisiones informadas sobre inversiones y financiamiento.

2. Gestión de operaciones: Planificación y supervisión del servicio al cliente, optimización de procesos para mejorar la eficiencia y la efectividad.

3. Gestión de recursos humanos: Supervisión del desempeño de los empleados, gestión de conflictos laborales y desarrollo de políticas y programas de compensación y beneficios.

4. Mercadotecnia y ventas: Desarrollo de estrategias de marketing y promoción, gestión de relaciones con clientes y supervisión de equipos de ventas.

5. Liderazgo y motivación: Capacidad de motivar y dirigir a un equipo hacia el alcance de los objetivos de la empresa.

6. Toma de decisiones: Habilidad para analizar información, identificar soluciones y tomar decisiones efectivas en situaciones difíciles.

7. Comunicación efectiva: Capacidad de comunicarse de manera clara y efectiva con diferentes audiencias, incluyendo empleados, clientes, proveedores y accionistas.

8. Conocimiento de herramientas tecnológicas: Experiencia en el uso de software de gestión empresarial, herramientas de análisis financiero.

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