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Sou profissional graduada em Tecnologia em Processos Gerenciais, com formações complementares em Auxiliar Administrativo Financeiro e Contábil e Planejamento Financeiro, Pessoal e Empresarial. Como Microempreendedora Individual (MEI), estou sempre em busca de novas formas de aprimorar minhas habilidades para contribuir com o sucesso do seu negócio. Com ampla experiência em atendimento ao cliente e habilidades desenvolvidas ao longo da minha trajetória, posso ajudar sua empresa a conquistar resultados positivos.

Minhas competências incluem:
Organização impecável
Comunicação eficiente
Resolução de problemas sob pressão

Além disso, sou uma pessoa sociável, de fácil adaptação e focada em valores fundamentais, como educação, respeito, sinceridade e profissionalismo. Trabalho para criar um ambiente harmônico e produtivo, sempre aliando profissionalismo com alegria.

Meu Diferencial
Ofereço uma abordagem técnica e humanizada, com insights estratégicos que trazem resultados concretos. Antes de escolher seu freelancer, reflita: você busca preço ou qualidade?
➡️ Comigo, você encontra os dois! Entrego não apenas projetos, mas soluções que fazem a diferença no seu dia a dia e no sucesso da sua empresa.

O que posso fazer por você?
Estou pronta para atender às suas demandas administrativas com dedicação e eficiência:
Organização de agendas
Contato e relacionamento com clientes
Gestão financeira e emissão de notas fiscais
Gerenciamento de milhas
Logística de viagens nacionais e internacionais
Trabalho de forma totalmente profissional, com contratos claros e possibilidade de emissão de nota fiscal. Cada detalhe é pensado para garantir transparência e confiança.

Vamos trabalhar juntos?
Se você busca uma parceria que combine resultados e profissionalismo, estou à disposição para transformar sua rotina administrativa e contribuir para o crescimento do seu negócio. ✨","rawText":"Olá, eu me chamo Richely Sodré sou freelancer em tempo integral. Sou profissional graduada em Tecnologia em Processos Gerenciais, com formações complementares em Auxiliar Administrativo Financeiro e Contábil e Planejamento Financeiro, Pessoal e Empresarial. Como Microempreendedora Individual (MEI), estou sempre em busca de novas formas de aprimorar minhas habilidades para contribuir com o sucesso do seu negócio. Com ampla experiência em atendimento ao cliente e habilidades desenvolvidas ao longo da minha trajetória, posso ajudar sua empresa a conquistar resultados positivos. Minhas competências incluem: Organização impecável Comunicação eficiente Resolução de problemas sob pressão Além disso, sou uma pessoa sociável, de fácil adaptação e focada em valores fundamentais, como educação, respeito, sinceridade e profissionalismo. Trabalho para criar um ambiente harmônico e produtivo, sempre aliando profissionalismo com alegria. Meu Diferencial Ofereço uma abordagem técnica e humanizada, com insights estratégicos que trazem resultados concretos. Antes de escolher seu freelancer, reflita: você busca preço ou qualidade? ➡️ Comigo, você encontra os dois! Entrego não apenas projetos, mas soluções que fazem a diferença no seu dia a dia e no sucesso da sua empresa. O que posso fazer por você? Estou pronta para atender às suas demandas administrativas com dedicação e eficiência: Organização de agendas Contato e relacionamento com clientes Gestão financeira e emissão de notas fiscais Gerenciamento de milhas Logística de viagens nacionais e internacionais Trabalho de forma totalmente profissional, com contratos claros e possibilidade de emissão de nota fiscal. Cada detalhe é pensado para garantir transparência e confiança. Vamos trabalhar juntos? Se você busca uma parceria que combine resultados e profissionalismo, estou à disposição para transformar sua rotina administrativa e contribuir para o crescimento do seu negócio. ✨","canEdit":false,"editUrl":"https://www.workana.com/freelancer/89eacd672fb7c7990d96f4a8cb0a0e4f/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Histórico Profissional

1. Atendimento ao Cliente e Suporte:

Atendente
Recepcionista
Assistente de Atendimento
Consultor de Relacionamento
Operador de SAC (Serviço de Atendimento ao Cliente)
Auxiliar Administrativo
Cliente Oculto
Prospecção de Leads
Sales Development Representative (SDR)

2. Habilidades Administrativas e Organizacionais:

Assistente Administrativo
Secretário(a)
Coordenador(a) Administrativo
Analista de Backoffice
Auditoria

3. Marketing e Comunicação:

Assistente de Marketing
Mídias sociais
Criador(a) de Conteúdo
Analista de Marketing Digital
Auxiliar de Divulgação
Social Selling (Venda em Redes Sociais)

4. Conhecimento em Ferramentas e Sistemas:

Analista de Dados
Operador de Sistemas
Assistente de TI (Tecnologia da Informação)
Analista Administrativo

5. Atendimento ao Cliente e Vendas:

Vendedor(a)
Consultor(a) de Vendas
Assistente Comercial
Auxiliar de Loja
Atendente de Caixa
Inside Sales (Vendas Internas)
Closer de Vendas
Consultor de Vendas Digitais

Descrição das Experiências Obtidas em Cada Setor.

Atendimento ao Cliente e Suporte:
Presencial e remoto por diferentes canais, incluindo:
Telefone
WhatsApp
Redes sociais (Instagram, Facebook)
Chatbot (Botconversa)
Videochamada

Experiência em diversos setores, incluindo:
Academias
Fisioterapia
Estética
Lojas de roupa
Óticas
Planos de saúde
Depósitos de gás

Prospecção e qualificação de leads para facilitar o processo de vendas.

Habilidades Administrativas e Organizacionais:
Gestão de despesas e organização financeira.
Secretariado e suporte administrativo.
Organização de agenda e fluxo de atendimento ao cliente.

Marketing e Comunicação:
Divulgação e marketing digital para atração de clientes.
Criação de publicações básicas e gerenciamento de mídias sociais.
Aplicação da estratégia de Social Selling para conversões via Instagram e outras plataformas.

Conhecimento em Ferramentas e Sistemas:
Lançamento de informações e uso de sistemas operacionais.
Proficiência em Word e Excel.
Experiência com Sabesim, Sige Cloud, Webmail e Snov.io.
Automação e segmentação de contatos para otimização do funil de vendas.

Atendimento ao Cliente e Vendas:
Cadastros e agendamentos de pacientes.
Vendas e reposição de estoque.
Atendimento humanizado e ágil para fidelização de clientes.
Inside Sales: Vendas consultivas via ligação, mensagens e videochamada.
Closer de Vendas: Especializado no fechamento de negócios com técnicas persuasivas.
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