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- Soy Licenciada en Marketing recibida en la Universidad de Ciencias Sociales y Empresariales (UCES) en Buenos Aires.
- También soy Community Manager.
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Stellantis Insurance Compañía de Seguros S.A.U.:

Desde agosto del 2017 hasta noviembre del 2023 trabajé en Stellantis Insurance Argentina Compañía de Seguros S.A.U. como Analista de Marketing. La aseguradora se encuentra dentro de la unidad financiera del grupo Stellantis, una automotriz multinacional que comercializa importantes marcas a nivel mundial como Peugeot, Citroën, DS, Fiat, Jeep, Alfa Romeo, RAM, entre otras.

Entre mis tareas realizadas puedo destacar:
- Asistencia comercial a líderes, directores y casa matriz con más de 25 informes mensuales de ventas, en los cuales trabajé para mejorar su legibilidad y automatizar procesos.
- Monitoreo y ejecución de más de 5 proyectos de seguros con excelentes resultados comerciales.
- Elaboración de diversos presupuestos (de ventas y comerciales).
- Diseño y publicación de más de 490 comunicaciones para concesionarios sobre la Compañía de Seguros.
- Formación en ventas y productos para 104 concesionarios (presencial y virtual).
- Organización de eventos nacionales e internacionales.
- Solicitud y preparación de merchandising para concesionarios.
- Administración de página web y de e-commerce.
- Administración de campañas e-mail marketing y campañas de satisfacción al cliente con su correspondiente análisis de resultados.

Poseo de una carta de recomendación del director de la compañía para quien necesite referencias sobre mi trabajo realizado.

MercadoLibre S.R.L:

Desde abril del 2015 hasta julio del 2017 trabajé en MercadoLibre S.R.L. como Representante de Atención al Cliente Semi Senior mediante el canal de redes sociales. Mercado Libre es una empresa multinacional de comercio electrónico de origen Argentino y que opera en 19 países. Fue denominada como una de las empresas más influyentes del mundo en el 2023.

Tareas a destacar:
- Atención al cliente a través de las redes sociales, con un indicador NPS (encuestas a clientes) superior al 90%.
- Atención al cliente cara a cara.
- Mentora de compañeros, ayudé a 6 colegas a alcanzar sus metas.
- Capacité a mis compañeros en buenas prácticas de servicio al cliente.
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