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ESAMC Sorocaba

Carreira desenvolvida na área Administrativa Comercial, Logística, RH e Edição de imagens. Principais atividades desenvolvidas nas respectivas funções:

ATENDIMENTO AO CLIENTE
o    Atendimento e suporte aos clientes;
o    Atendimento através do e-mail, chat e telefone 0800, reclame aqui e WhatsApp.
o    Suporte e esclarecimento de dúvidas sobre produtos;
o    Acompanhamento de chamados em aberto;
o    Resoluções de problemas.

ADMINISTRATIVO COMERCIAL
o    Análise e digitação de pedidos no sistema;
o    Envio de orçamentos via e-mail e portal cliente (petronect);
o    Suporte aos representantes e acompanhamento da carteira de clientes (CRM);
o    Tratativas de devoluções;
o    Envio de pesquisa de satisfação mensal e reuniões para melhorias de processos;
o    Análise de estoque para cargas emergenciais;
o    Elaboração de relatórios de pedidos de vendas em aberto e faturados.

LOGÍSTICA
o    Atendimento e contratação de transportadoras;
o    Acompanhamento de pedidos desde a entrada no sistema até a entrega ao cliente;
o    de novas transportadoras;
o    Envio de agendamento de coleta para as transportadoras;
o    Programações e reprogramações mensais ou anuais de cargas junto ao cliente;

FINANCEIRO
o    Cadastro de empresa no Sintegra;
o    Programação de reembolso;
o    Análise de crédito do cliente;
o    Emissão de nota fiscal;
o    Elaboração de relatório dos pedidos de vendas faturados e recusadas;
o    Entrada de nota fiscal no sistema.

RECURSOS HUMANOS
o    Busca e análise de currículos;
o    Entrevista com candidatos.
o    Aplicação de correção de testes.

DESIGN GRÁFICO
o    Montagens de fotos, convites e lembranças;
o    Remoção de pessoas em fotos;
o    Remoção de fundo de fotos;
o    Tratamento de imagens.

Conhecimento nos sistemas operacionais: TOTVS, SAP MM, Excel Básico (Fórmulas básicas, Tabela Dinâmica e Gráficos), Power Point, Photoshop Cs e Corel Draw.","rawText":"Bacharel em Administração de Empresas (Concluído Dez/2019) ESAMC Sorocaba Carreira desenvolvida na área Administrativa Comercial, Logística, RH e Edição de imagens. Principais atividades desenvolvidas nas respectivas funções: ATENDIMENTO AO CLIENTE o Atendimento e suporte aos clientes; o Atendimento através do e-mail, chat e telefone 0800, reclame aqui e WhatsApp. o Suporte e esclarecimento de dúvidas sobre produtos; o Acompanhamento de chamados em aberto; o Resoluções de problemas. ADMINISTRATIVO COMERCIAL o Análise e digitação de pedidos no sistema; o Envio de orçamentos via e-mail e portal cliente (petronect); o Suporte aos representantes e acompanhamento da carteira de clientes (CRM); o Tratativas de devoluções; o Envio de pesquisa de satisfação mensal e reuniões para melhorias de processos; o Análise de estoque para cargas emergenciais; o Elaboração de relatórios de pedidos de vendas em aberto e faturados. LOGÍSTICA o Atendimento e contratação de transportadoras; o Acompanhamento de pedidos desde a entrada no sistema até a entrega ao cliente; o de novas transportadoras; o Envio de agendamento de coleta para as transportadoras; o Programações e reprogramações mensais ou anuais de cargas junto ao cliente; FINANCEIRO o Cadastro de empresa no Sintegra; o Programação de reembolso; o Análise de crédito do cliente; o Emissão de nota fiscal; o Elaboração de relatório dos pedidos de vendas faturados e recusadas; o Entrada de nota fiscal no sistema. RECURSOS HUMANOS o Busca e análise de currículos; o Entrevista com candidatos. o Aplicação de correção de testes. DESIGN GRÁFICO o Montagens de fotos, convites e lembranças; o Remoção de pessoas em fotos; o Remoção de fundo de fotos; o Tratamento de imagens. Conhecimento nos sistemas operacionais: TOTVS, SAP MM, Excel Básico (Fórmulas básicas, Tabela Dinâmica e Gráficos), Power Point, Photoshop Cs e Corel Draw.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/5ab92a5165fab092823db8d5e1af070c/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"•    Freelancer 100% (Home office) com disponibilidade em tempo integral.

Exercendo as seguintes funções:
o    ADMINISTRATIVO;
o    ATENDIMENTO E SUPORTE AO CLIENTE;
o    TRANSPORTES & LOGÍSTICA;
o    ADMINISTRATIVO COMERCIAL & VENDAS;
o    RECURSOS HUMANOS & FINANCEIRO;
o    DESIGN GRÁFICO.

Estou à disposição para sempre ajudá-lo. Conte comigo :)

“O Senhor é o meu Pastor, nada deixará me faltar”.","rawText":"• Freelancer 100% (Home office) com disponibilidade em tempo integral. Exercendo as seguintes funções: o ADMINISTRATIVO; o ATENDIMENTO E SUPORTE AO CLIENTE; o TRANSPORTES & LOGÍSTICA; o ADMINISTRATIVO COMERCIAL & VENDAS; o RECURSOS HUMANOS & FINANCEIRO; o DESIGN GRÁFICO. Estou à disposição para sempre ajudá-lo. Conte comigo :) “O Senhor é o meu Pastor, nada deixará me faltar”.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/5ab92a5165fab092823db8d5e1af070c/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Nayara S.","companyId":3641371,"companyHash":"5ab92a5165fab092823db8d5e1af070c","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"No ratings yet","average":5,"ratingText":"5 of 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"BR","name":"Brazil","class":"flag flag-br","url":"https://www.workana.com/freelancers/brazil?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"R$ 20.00","isSet":true,"currency":"BRL","amount":"20.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Admin Support"},"public":true,"clarificationText":"Allowed formats:
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