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Consultora en ventas y éxito del cliente
Marzo de 2019 - noviembre de 2019 / Remoto - Canadá - USA
- Aconsejé a 20 clientes potenciales sobre cómo mejorar y automatizar su proceso de cotización y facturación, por lo que decidieron probar el software.
- Articulé demostraciones personalizadas del software para 5 negocios diferentes y así logré que continuaran con el producto.
- Evalué las dificultades de 10 clientes con el software, encontré las soluciones y así logre que estuvieran satisfechos.
- Cerré 4 renovaciones de contratos de clientes existentes.

NEORIS
Consultora Senior de producto
Octubre de 2017 - julio de 2018 / Bogotá D.C., Colombia
- Mejoré el diseño de 12 procesos académicos en una Universidad cliente a través de las diferentes opciones de software de Ellucian: Banner, Workflow, Reclutamiento, Móvil, MDUU, ILP y Argos de Evisions.
- Analicé 46 "gaps" del software y propuse diferentes soluciones posibles en una Universidad cliente.
- Probé 2 entornos de software para detectar errores.
- Analicé y respondí a 3 RFP: Solicitud de Propuesta.

ELLUCIAN
Consultor de soluciones académicas de pre-venta para America Latina y el Caribe
Julio de 2014 - abril de 2017
- Viajé a 7 países para analizar 25 universidades diferentes sobre cómo los productos de Ellucian podrían mejorar sus operaciones.
- Como miembro de una gran compañía internacional, tuve la oportunidad de asesorar a más de 30 prospectos y clientes sobre las mejores prácticas y las últimas tendencias.
- Diseñé y realicé presentaciones y demostraciones de productos, incluyendo pequeñas presentaciones en persona, a distancia, con guión, grandes audiencias y ferias comerciales.
- Analicé y respondí más de 15 RFP: Solicitud de Propuesta.
- Apoyé a los socios de canal de Ellucian y a los equipos internos de marketing y ventas durante todo el ciclo de vida de las ventas.

UNIVERSIDAD PONTIFICIA BOLIVARIANA
Líder del sistema de información académico
2003 - 2014 / MedellÍn Colombia
- Administré el sistema de información Banner Estudiantes: admisión, inscripción, cursos, horario, graduación, profesores, entre otros, en los 4 campus de la universidad con aproximadamente 18.000 estudiantes.
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- Implementé módulos del sistema Banner en la universidad con una exitosa puesta en marcha.
- Dí apoyo y capacitación al personal administrativo y a los profesores de la Universidad.
- Promoví la creación del Grupo de Usuarios de las Universidades Colombianas.","rawText":"OSMOS CLOUD Consultora en ventas y éxito del cliente Marzo de 2019 - noviembre de 2019 / Remoto - Canadá - USA - Aconsejé a 20 clientes potenciales sobre cómo mejorar y automatizar su proceso de cotización y facturación, por lo que decidieron probar el software. - Articulé demostraciones personalizadas del software para 5 negocios diferentes y así logré que continuaran con el producto. - Evalué las dificultades de 10 clientes con el software, encontré las soluciones y así logre que estuvieran satisfechos. - Cerré 4 renovaciones de contratos de clientes existentes. NEORIS Consultora Senior de producto Octubre de 2017 - julio de 2018 / Bogotá D.C., Colombia - Mejoré el diseño de 12 procesos académicos en una Universidad cliente a través de las diferentes opciones de software de Ellucian: Banner, Workflow, Reclutamiento, Móvil, MDUU, ILP y Argos de Evisions. - Analicé 46 "gaps" del software y propuse diferentes soluciones posibles en una Universidad cliente. - Probé 2 entornos de software para detectar errores. - Analicé y respondí a 3 RFP: Solicitud de Propuesta. ELLUCIAN Consultor de soluciones académicas de pre-venta para America Latina y el Caribe Julio de 2014 - abril de 2017 - Viajé a 7 países para analizar 25 universidades diferentes sobre cómo los productos de Ellucian podrían mejorar sus operaciones. - Como miembro de una gran compañía internacional, tuve la oportunidad de asesorar a más de 30 prospectos y clientes sobre las mejores prácticas y las últimas tendencias. - Diseñé y realicé presentaciones y demostraciones de productos, incluyendo pequeñas presentaciones en persona, a distancia, con guión, grandes audiencias y ferias comerciales. - Analicé y respondí más de 15 RFP: Solicitud de Propuesta. - Apoyé a los socios de canal de Ellucian y a los equipos internos de marketing y ventas durante todo el ciclo de vida de las ventas. UNIVERSIDAD PONTIFICIA BOLIVARIANA Líder del sistema de información académico 2003 - 2014 / MedellÍn Colombia - Administré el sistema de información Banner Estudiantes: admisión, inscripción, cursos, horario, graduación, profesores, entre otros, en los 4 campus de la universidad con aproximadamente 18.000 estudiantes. - Analicé la información del sistema Banner y otros para apoyar la toma de decisiones. - Mejoré 16 procesos académicos diferentes mediante el trabajo en equipo y el análisis de los mismos. - Implementé módulos del sistema Banner en la universidad con una exitosa puesta en marcha. - Dí apoyo y capacitación al personal administrativo y a los profesores de la Universidad. - Promoví la creación del Grupo de Usuarios de las Universidades Colombianas.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/59e8dded9c341face7f283835fd9fcdc/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. Elige lo aspectos más relevantes de cada posición, qué aprendiste y qué lograste, y todo lo que ayude a entender el camino de tu historia profesional."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Agregar a lista","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Claudia V.","companyId":1941461,"companyHash":"59e8dded9c341face7f283835fd9fcdc","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"Ninguna calificación todavía","average":5,"ratingText":"5 de 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Perfil público"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Perfil de Agencia"}},"phone":{"text":"Número de teléfono:","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"US","name":"Estados Unidos","class":"flag flag-us","url":"https://www.workana.com/freelancers/united-states?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Valor hora:","rate":"USD 11,00","isSet":true,"currency":"USD","amount":"11.00"},"mainSkill":{"isSet":true,"text":"Freelancer experto en Redacción y Traducción"},"public":true,"clarificationText":"Formatos permitidos:
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