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I am passionate about helping to develop others. I champion learning, and I believe that by equipping ourselves with the right skill mix and tools, we can pave a path that will allow us to reach our full potential.

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•    Product Training
•    Project Management (Site Set-up)
•    Leadership Onboarding
•    Agent Onboarding
•    Soft Skill Training
•    Material Development
•    Training Needs Analysis
•    ILT & VILT

I have worked on various combination of projects and some of the key-highlights are:

1. Site Set-Up
Duration: 9 months
Sector: Asia
Description:
a) Design a training framework for newly hired employees: This was a new office located in Asia as the organisation was expanding, I was tasked to design a training framework that encompasses an end to end journey of a newly hired employee ensuring the right foundation for each individual
b) Work with various stakeholders in ensuring a smooth setup of the office, timely execution of training & mentoring: Worked with various operation stakeholders to coordinate equipment testing, classroom setup, transportation and safety of each individual employee
c) Reviewing progress and outcome: I had conducted periodic assessments that allowed us to measure relevant outcome and progress of these employees (using Classroom assessment results against KPI & External Survey)
d) Conducting TNA as the process progress and suggest intervention that meets the business needs: With these data, the right intervention was proposed therefore further crafting the program therefore meeting requirements
Outcome: 95% of the employee hired had successfully transition into their roles, serving customer from around the globe.","rawText":"SKILL & TRAINING EXPERIENCE • Product Training • Project Management (Site Set-up) • Leadership Onboarding • Agent Onboarding • Soft Skill Training • Material Development • Training Needs Analysis • ILT & VILT I have worked on various combination of projects and some of the key-highlights are: 1. Site Set-Up Duration: 9 months Sector: Asia Description: a) Design a training framework for newly hired employees: This was a new office located in Asia as the organisation was expanding, I was tasked to design a training framework that encompasses an end to end journey of a newly hired employee ensuring the right foundation for each individual b) Work with various stakeholders in ensuring a smooth setup of the office, timely execution of training & mentoring: Worked with various operation stakeholders to coordinate equipment testing, classroom setup, transportation and safety of each individual employee c) Reviewing progress and outcome: I had conducted periodic assessments that allowed us to measure relevant outcome and progress of these employees (using Classroom assessment results against KPI & External Survey) d) Conducting TNA as the process progress and suggest intervention that meets the business needs: With these data, the right intervention was proposed therefore further crafting the program therefore meeting requirements Outcome: 95% of the employee hired had successfully transition into their roles, serving customer from around the globe.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/4fbb5271208e27f0b6acfc067e84ad94/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. Elige lo aspectos más relevantes de cada posición, qué aprendiste y qué lograste, y todo lo que ayude a entender el camino de tu historia profesional."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Agregar a lista","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Cheryll A. A. D.","companyId":5130548,"companyHash":"4fbb5271208e27f0b6acfc067e84ad94","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"Ninguna calificación todavía","average":5,"ratingText":"5 de 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Perfil público"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Perfil de Agencia"}},"phone":{"text":"Número de teléfono:","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"MY","name":"Malasia","class":"flag flag-my","url":"https://www.workana.com/freelancers/malaysia?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Valor hora:","rate":"RM 50,00","isSet":true,"currency":"MYR","amount":"50.00"},"mainSkill":{"isSet":true,"text":"Freelancer experto en Diseño y Multimedia"},"public":true,"clarificationText":"Formatos permitidos:
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