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Durante mi trayectoria, he desempeñado diversas funciones que incluyen

-Atención al Cliente: Gestión de consultas y resolución de problemas a través de correo electrónico y redes sociales, garantizando una comunicación clara y efectiva.

-Contabilidad de Tiendas: Manejo de la contabilidad y finanzas, asegurando un control preciso y eficiente de las transacciones y balances.

-Supervisión y Creación de Contenido: Coordinación y supervisión de equipos de trabajo, además de la creación y gestión de contenido atractivo para las plataformas de las tiendas.

-Resolución de Disputas: Manejo de disputas y problemas con pasarelas de pago, asegurando una resolución rápida y satisfactoria para todas las partes involucradas.

-Comunicación con Proveedores: Negociación y comunicación constante con proveedores para garantizar el abastecimiento y la calidad de los productos.

-Gestión de Tiendas Contrareembolso: Administración y atención de tiendas que operan bajo el modelo de contrareembolso, asegurando el cumplimiento y satisfacción del cliente.

Además, me he desarrollado como Asistente Virtual, ofreciendo servicios integrales que abarcan desde la organización y planificación de tareas, hasta la ejecución de proyectos específicos.

Mi objetivo es ofrecer un servicio excepcional, optimizando los procesos y asegurando la satisfacción del cliente en cada interacción. Estoy comprometida con la excelencia y siempre busco mejorar y adaptarme a las necesidades cambiantes del mercado.

*PROGRAMAS QUE UTILIZO*
Distintos CRM, Shopify, beeping, stockAgo, Meta Bussines, Capcut, Zadarma, Slack, Trello, correos electrónicos, Poky, Parcels, entre otros.

¿Por Qué Elegirme?

Experiencia: Cuento con años de experiencia en el sector del e-commerce y dropshipping y cómo asistente virtual.

Profesionalismo: Me he desarrollado por años cómo asistente,. virtual, liderazgo y coordinación de equipos de customer service y realiza el managment de tiendas de drop e e-commerce

Compromiso: Mí enfoque es ofrecer soluciones personalizadas que se adapten a las necesidades de cada cliente.

Resultados: Trabajo para optimizar y maximizar el rendimiento de tu negocio, garantizando un alto nivel de satisfacción.","rawText":"Soy Pao, cuento con amplia experiencia en atención al cliente y supervisión de tiendas de dropshipping y e-commerce. Durante mi trayectoria, he desempeñado diversas funciones que incluyen -Atención al Cliente: Gestión de consultas y resolución de problemas a través de correo electrónico y redes sociales, garantizando una comunicación clara y efectiva. -Contabilidad de Tiendas: Manejo de la contabilidad y finanzas, asegurando un control preciso y eficiente de las transacciones y balances. -Supervisión y Creación de Contenido: Coordinación y supervisión de equipos de trabajo, además de la creación y gestión de contenido atractivo para las plataformas de las tiendas. -Resolución de Disputas: Manejo de disputas y problemas con pasarelas de pago, asegurando una resolución rápida y satisfactoria para todas las partes involucradas. -Comunicación con Proveedores: Negociación y comunicación constante con proveedores para garantizar el abastecimiento y la calidad de los productos. -Gestión de Tiendas Contrareembolso: Administración y atención de tiendas que operan bajo el modelo de contrareembolso, asegurando el cumplimiento y satisfacción del cliente. Además, me he desarrollado como Asistente Virtual, ofreciendo servicios integrales que abarcan desde la organización y planificación de tareas, hasta la ejecución de proyectos específicos. Mi objetivo es ofrecer un servicio excepcional, optimizando los procesos y asegurando la satisfacción del cliente en cada interacción. Estoy comprometida con la excelencia y siempre busco mejorar y adaptarme a las necesidades cambiantes del mercado. *PROGRAMAS QUE UTILIZO* Distintos CRM, Shopify, beeping, stockAgo, Meta Bussines, Capcut, Zadarma, Slack, Trello, correos electrónicos, Poky, Parcels, entre otros. ¿Por Qué Elegirme? Experiencia: Cuento con años de experiencia en el sector del e-commerce y dropshipping y cómo asistente virtual. Profesionalismo: Me he desarrollado por años cómo asistente,. virtual, liderazgo y coordinación de equipos de customer service y realiza el managment de tiendas de drop e e-commerce Compromiso: Mí enfoque es ofrecer soluciones personalizadas que se adapten a las necesidades de cada cliente. Resultados: Trabajo para optimizar y maximizar el rendimiento de tu negocio, garantizando un alto nivel de satisfacción.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/3ebfe1faff9f6ae20611ca5e7a8102df/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Comencé a los 16 años en un restaurante cómo camarera
Luego en una empresa Española "Tele2" como representante de ventas
Luego en otra empresa con las mismas habilidades
Luego en "DirecTV" cómo representante de atención al cliente y soporte técnico
Luego en un restaurante "Punta Ramos" cómo encargada del personal y manejo de caja, inventarios y proveedores
He montado mi propia tienda de mascotas, Pet Shop, en la cual brindamos servicio cómo peluquería canina para exhibicion, alimento e insumos.
Desde hace 12 años y hasta la actualidad trabajo en una institución como administrativa y asistente del jefe de área.
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