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Customer service / asesoría comercial-
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•Coto Cicsa Supermercados
Jefe de departamento de administración sucursal.
Recaudación, tesorería, administración de stock, coordinación de sectores.
Proveedores, pagos, cobros, etc.

•Trabajo FreeLance Community Manager: creación tiendas online, comunicación y tiendas en redes sociales, publicidad online: www.fuentesybonetillo.com/ www.opcioneshogar/ www.cavasdel23.com/etc

• Bodega Cavas del 23.
Departamento de Marketing: comunicación, eventos, turismo. Comercialización online. Redes Sociales. Gestión de clientes. Enero 2013 hasta mayo 2014.

• Cabañas Balcones del Portezuelo. Potrerillos.
Comercialización: Marketing online, redes sociales, eventos, turismo y gestión de clientes.
Enero 2013 hasta Febrero de 2014.

EXPERIENCIA LABORAL ESPAÑA: (DIC. 2008- SEP. 2012)

• Fundación Círculo de Arte Social.
Administración de asistentes (clientes), generación de base de datos. Definición de estrategia de MKT de la fundación, promoción y difusión. Coordinación y diseño de actividades, Marketing online y Comunicación Institucional y de actividades. Organización de los eventos culturales. De Junio de 2009 a septiembre 2012.

• Festival Intercultural de las Naciones.
Asistencia a la Dirección Comercial y de Marketing. Organización y Difusión online de los eventos culturales y artísticos .Comercialización de los eventos y atención de clientes.
Mayo a Agosto 2012

• “Cocina y Estilo”. Restaurante y Eventos Gastronómicos RRPP. Dos unidades de negocio: Clientes Comensales (Administración, Gestión y MKT) y Clientes Corporativos: Organización eventos, actividades empresariales y cursos (Ej. De cocina, team building empresariales, etc). Generación estratégica de bases de datos. Comunicación online de los eventos. Marketing online. Desde Octubre 2010 hasta marzo 2012

• Construíndice S.L. (DataMining)
Marketing de Internet. Posicionamiento web y Medios sociales. Herramientas analíticas y cargado de datos para armado de la página. Análisis para la programación (efectividad de la página).
Mayo de 2009 hasta octubre 2010.

• Ql2 Consultores S.L. (Arquitectura)
Comercialización y Administración de ventas. Comunicación online.
Octubre de 2008 a Enero 2010.

• RV. Alfa Centro de Audiología y Logopedia.
Atención telefónica a clientes. Administración y gestión la logística de mantenimiento post-venta. Abril de 2008 a enero de 2009.

• Trabajos Freelance: Producción y Organización de espectáculos artísticos y culturales (generación y producción de eventos).
Distintos empleos freelance para empresas online (atención a clientes, telemarketing, ventas)
EXRIENCIA LABORAL ARGENTINA (ENE. 1993- 2007)
•Producciones artísticas para personalidades de Mendoza (Jorge Sosa, Patricia Cangemi, Daniel Quiroga, Dadivan, Satisfaction, Flinstones, etc.)
Paralelamente entre 2002 hasta 2011.

• ActionLine.
Atención a cuentas de clientes Movistar Telefonía. Asesoramiento de ventas. Gestión de retención. Atención al cliente, facturación. Atención de reclamos. Call center.
Marzo a diciembre 2007.

• Movistar Telefonía Móviles.
Ejecutivo de cuentas corporativas. Gestión de ventas (generación de datos, entrevistas en empresas). Ejecutivo de cuentas individuales. Ventas. Trabajo con referidos. Atención al cliente, retención de clientes. Setiembre 2005 a diciembre del 2006.

• EME EFE Publicidad.
Ejecutivo de Cuentas. Promoción. Atención y Gestión de clientes. Coordinación de departamentos. Sin personal a cargo. Noviembre 2004 a enero de 2005.

• Telefónica de Argentina.
Representante Comercial. Venta de productos y servicios. Atención de reclamos. Gestión de cobranzas. Campañas de retención y de fidelización de clientes individuales.
Desde 1999 a 2003.
• Molinos Río de La Plata.
Merchandiser, promotora en puntos de venta. Ventas. Desde 1993 a 1998.
Estudios.
•Universitario:
Licenciatura en Comunicación Social. U. de Congreso – U. Aconcagua.
1996 -2002. Mendoza. Argentina. Cursado completo, sin título. Comunicación Social. FCPYS. UNC. 1991-1994. Mendoza. Argentina. Dos años cursados y aprobados.
• Secundario:
Bachiller en Humanidades.
Colegio Universitario Central. UNCuyo.1985 -1990. Mendoza. Argentina.
Cursos y otros
conocimientos Conocimientos informáticos avanzados: Windows. Macintosh. Office.
Páginas web, Internet, blogs y redes sociales (uso comercial).  Conocimientos básicos de Posicionamiento de sitios web y Marketing de Internet (SEO-SEM). 
Conocimientos básicos de edición de imágenes (Photoshop, HTML). Conocimientos básicos de inglés. (lectura e interpretación oral, nivel medio).
Curso “Gestión de Proyectos “( por la Cámara Argentina de Comercio) Curso “Negocios en Internet” de la Cámara Argentina de Comercio.
 Curso: “Organización de Eventos”(Cámara Argentina de comercio)
Estudios y prácticas de disciplinas Antroposóficas adquiridos en Madrid. España","rawText":"EXPERIENCIA LABORAL ARGENTINA: •Coto Cicsa Supermercados Jefe de departamento de administración sucursal. Recaudación, tesorería, administración de stock, coordinación de sectores. Proveedores, pagos, cobros, etc. •Trabajo FreeLance Community Manager: creación tiendas online, comunicación y tiendas en redes sociales, publicidad online: www.fuentesybonetillo.com/ www.opcioneshogar/ www.cavasdel23.com/etc • Bodega Cavas del 23. Departamento de Marketing: comunicación, eventos, turismo. Comercialización online. Redes Sociales. Gestión de clientes. Enero 2013 hasta mayo 2014. • Cabañas Balcones del Portezuelo. Potrerillos. Comercialización: Marketing online, redes sociales, eventos, turismo y gestión de clientes. Enero 2013 hasta Febrero de 2014. EXPERIENCIA LABORAL ESPAÑA: (DIC. 2008- SEP. 2012) • Fundación Círculo de Arte Social. Administración de asistentes (clientes), generación de base de datos. Definición de estrategia de MKT de la fundación, promoción y difusión. Coordinación y diseño de actividades, Marketing online y Comunicación Institucional y de actividades. Organización de los eventos culturales. De Junio de 2009 a septiembre 2012. • Festival Intercultural de las Naciones. Asistencia a la Dirección Comercial y de Marketing. Organización y Difusión online de los eventos culturales y artísticos .Comercialización de los eventos y atención de clientes. Mayo a Agosto 2012 • “Cocina y Estilo”. Restaurante y Eventos Gastronómicos RRPP. Dos unidades de negocio: Clientes Comensales (Administración, Gestión y MKT) y Clientes Corporativos: Organización eventos, actividades empresariales y cursos (Ej. De cocina, team building empresariales, etc). Generación estratégica de bases de datos. Comunicación online de los eventos. Marketing online. Desde Octubre 2010 hasta marzo 2012 • Construíndice S.L. (DataMining) Marketing de Internet. Posicionamiento web y Medios sociales. Herramientas analíticas y cargado de datos para armado de la página. Análisis para la programación (efectividad de la página). Mayo de 2009 hasta octubre 2010. • Ql2 Consultores S.L. (Arquitectura) Comercialización y Administración de ventas. Comunicación online. Octubre de 2008 a Enero 2010. • RV. Alfa Centro de Audiología y Logopedia. Atención telefónica a clientes. Administración y gestión la logística de mantenimiento post-venta. Abril de 2008 a enero de 2009. • Trabajos Freelance: Producción y Organización de espectáculos artísticos y culturales (generación y producción de eventos). Distintos empleos freelance para empresas online (atención a clientes, telemarketing, ventas) EXRIENCIA LABORAL ARGENTINA (ENE. 1993- 2007) •Producciones artísticas para personalidades de Mendoza (Jorge Sosa, Patricia Cangemi, Daniel Quiroga, Dadivan, Satisfaction, Flinstones, etc.) Paralelamente entre 2002 hasta 2011. • ActionLine. Atención a cuentas de clientes Movistar Telefonía. Asesoramiento de ventas. Gestión de retención. Atención al cliente, facturación. Atención de reclamos. Call center. Marzo a diciembre 2007. • Movistar Telefonía Móviles. Ejecutivo de cuentas corporativas. Gestión de ventas (generación de datos, entrevistas en empresas). Ejecutivo de cuentas individuales. Ventas. Trabajo con referidos. Atención al cliente, retención de clientes. Setiembre 2005 a diciembre del 2006. • EME EFE Publicidad. Ejecutivo de Cuentas. Promoción. Atención y Gestión de clientes. Coordinación de departamentos. Sin personal a cargo. Noviembre 2004 a enero de 2005. • Telefónica de Argentina. Representante Comercial. Venta de productos y servicios. Atención de reclamos. Gestión de cobranzas. Campañas de retención y de fidelización de clientes individuales. Desde 1999 a 2003. • Molinos Río de La Plata. Merchandiser, promotora en puntos de venta. Ventas. Desde 1993 a 1998. Estudios. •Universitario: Licenciatura en Comunicación Social. U. de Congreso – U. Aconcagua. 1996 -2002. Mendoza. Argentina. Cursado completo, sin título. Comunicación Social. FCPYS. UNC. 1991-1994. Mendoza. Argentina. Dos años cursados y aprobados. • Secundario: Bachiller en Humanidades. Colegio Universitario Central. UNCuyo.1985 -1990. Mendoza. Argentina. Cursos y otros conocimientos Conocimientos informáticos avanzados: Windows. Macintosh. Office. Páginas web, Internet, blogs y redes sociales (uso comercial).  Conocimientos básicos de Posicionamiento de sitios web y Marketing de Internet (SEO-SEM).  Conocimientos básicos de edición de imágenes (Photoshop, HTML). Conocimientos básicos de inglés. (lectura e interpretación oral, nivel medio). Curso “Gestión de Proyectos “( por la Cámara Argentina de Comercio) Curso “Negocios en Internet” de la Cámara Argentina de Comercio.  Curso: “Organización de Eventos”(Cámara Argentina de comercio) Estudios y prácticas de disciplinas Antroposóficas adquiridos en Madrid. España","canEdit":false,"editUrl":"https://www.workana.com/freelancer/1d61587d8d22ede15ba126fafab18779/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"P. C. 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Implementé un sistema digital que redujo 30% el tiempo que perdíamos buscando documentos (¡imagínate la frustración que eliminé!) y coordiné una reorganización que aumentó 20% la productividad sin estresarse más. Especialista en Automatización y Asistencia Virtual (Freelance) 2024 - Presente | Remoto Aquí es donde todo cobra sentido: combino esos 17 años de experiencia real con mi pasión por hacer que la tecnología sea accesible y útil. No soy de esas que te venden humo tecnológico; soy quien toma tus procesos manuales y los convierte en sistemas que funcionan mientras duermes. Construí mi propia infraestructura con n8n y Supabase autoalojados, integrando sistemas antiguos con herramientas modernas, y creé dashboards que liberan más de 15 horas semanales de esas tareas que a nadie le gustan. Esta experiencia me enseñó que la tecnología más poderosa es la que hace que la gente se sienta más tranquila, no más abrumada. 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En Transportes GTD desarrollé mi superpoder para gestionar crisis: cuando algo salía mal en el transporte, yo era quien coordinaba soluciones rápidas manteniendo a todos contentos. Estas experiencias me enseñaron que la gestión de datos y la atención al cliente van de la mano: si no tienes la información correcta en el momento correcto, el cliente lo nota. Liderazgo Comercial y Gestión de Equipos | Círculo de Lectores 1995 - 2000 Como Jefe de Equipo de Ventas, lideré equipos que consistentemente cumplían (y superaban) objetivos mensuales. Pero lo que realmente aprendí fue algo que uso todos los días: el éxito viene de escuchar profundamente lo que la gente realmente necesita, no de venderles lo que tienes. Esta filosofía la aplico en cada proyecto: primero entiendo tu problema real, luego diseño la solución perfecta para ti. 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