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Md Salud · Jornada completa 1 año 10 meses, En remoto
Tenía la responsabilidad de manejar la agenda de trabajo, contestación de correos, redacción de documentos, organización de viajes, entre otras tareas para la directiva de MD salud, una empresa dedicada al sector medico digital
Aptitudes: Planificación y agenda · Gestión de correos electrónicos · Asistencia virtual · Redacción · Gestión de personas · Liderazgo de equipos · Negociación · Español · Trabajo en equipo

Tele-operador y atención al cliente - Regain Capital · 1 año 2 meses - En remoto
El principal objetivo del empleador era gestionar a tiempo y de forma efectiva los nuevos leads registrados por medio de las campañas publicitarias de la empresa con el objetivo de captar nuevos clientes demostrándoles los beneficios de afiliarse a los servicios de la empresa.
Mis tareas:
 Revisar en la plataforma de CRM los nuevos leads diarios y programar las llamadas
 Gestionar el plan de comunicación con los clientes que pidieron ser llamados en otro momento.
 Dejar constancia por escrito de las llamadas y lo conversado con el cliente
 Revisar leads antiguos que en su momento fueron potenciales para volver a llamar y ofrecer nuevas ofertas y planes
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