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Con una sólida base en atención al cliente y una gran capacidad para adaptarme a nuevos desafíos, busco la oportunidad de poner mis habilidades al servicio de tu negocio como Asistente Virtual.

Mis habilidades incluyen:
Asistencia administrativa: Manejo de herramientas como Google Workspace y Microsoft Office, organización de agendas, gestión de correo electrónico y tareas.
Atención al cliente: Experiencia en call center atendiendo a clientes de instituciones financieras, resolución de dudas y manejo de información confidencial.
Diseño gráfico: Creación de thumbnails para YouTube y manejo básico de Photoshop.
Investigación y aprendizaje rápido: Me encanta buscar información y aprender nuevas herramientas. Soy usuario activo de ChatGPT y estoy familiarizada con herramientas de edición de video como CapCut. Habilidades técnicas: Google Workspace, Microsoft Office, Photoshop, CapCut, ChatGPT.
Habilidades blandas: Soy organizada, proactiva, con gran atención al detalle y comprometida con los procesos.

¿Qué puedo ofrecerte?

Soporte administrativo: Libera tu tiempo para que te enfoques en lo que realmente importa.
Creación de contenido visual: Atrae a más audiencia con diseños atractivos y personalizados.
Investigación y gestión de proyectos: Encuentra la información que necesitas y organiza tus tareas de manera eficiente.
Atención al cliente de calidad: Brinda una excelente experiencia a tus clientes.
Si buscas un asistente virtual confiable, organizada y con ganas de aprender, ¡contacta conmigo!","rawText":"Soy una profesional apasionada por aprender y crecer en el mundo digital. Con una sólida base en atención al cliente y una gran capacidad para adaptarme a nuevos desafíos, busco la oportunidad de poner mis habilidades al servicio de tu negocio como Asistente Virtual. Mis habilidades incluyen: Asistencia administrativa: Manejo de herramientas como Google Workspace y Microsoft Office, organización de agendas, gestión de correo electrónico y tareas. Atención al cliente: Experiencia en call center atendiendo a clientes de instituciones financieras, resolución de dudas y manejo de información confidencial. Diseño gráfico: Creación de thumbnails para YouTube y manejo básico de Photoshop. Investigación y aprendizaje rápido: Me encanta buscar información y aprender nuevas herramientas. Soy usuario activo de ChatGPT y estoy familiarizada con herramientas de edición de video como CapCut. Habilidades técnicas: Google Workspace, Microsoft Office, Photoshop, CapCut, ChatGPT. Habilidades blandas: Soy organizada, proactiva, con gran atención al detalle y comprometida con los procesos. ¿Qué puedo ofrecerte? Soporte administrativo: Libera tu tiempo para que te enfoques en lo que realmente importa. Creación de contenido visual: Atrae a más audiencia con diseños atractivos y personalizados. Investigación y gestión de proyectos: Encuentra la información que necesitas y organiza tus tareas de manera eficiente. Atención al cliente de calidad: Brinda una excelente experiencia a tus clientes. Si buscas un asistente virtual confiable, organizada y con ganas de aprender, ¡contacta conmigo!","canEdit":false,"editUrl":"https://www.workana.com/freelancer/0752bc2ccc4c0dfe368442788e4fd903/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"Atención al cliente – Concentrix e IBEX
2022 – Octubre 2024 / 2018 – 2022
Resolución de problemas de clientes por email, chat y llamadas.
Manejo de pagos y procesos relacionados con cuentas de clientes.
Verificación de documentos y soluciones técnicas detalladas.
Enfoque empático y estratégico para garantizar la satisfacción del cliente.
Pensamiento creativo para ofrecer soluciones eficientes.

BANPRO Oct 2016 -2018
Me dedico en esta area ofertar beneficios que BANPRO da a los cliente por el uso de las tarjetas de crédito

Gerente de Tienda
TIENDA MERRELL Feb 2016 - Sep 2016
Organizacion de productos y trabajadores, responsable de Merchandising, publicidad en redes sociales, organizacion de bodega, capacitacion y atencion a clientes y capital humano

ASESORA DE VENTAS
VISION COMERCIAL, SA- TIENDA TOTTO Mar 2015 - Feb 2016
Atención al cliente Mantener el área asignada bien organizada y bien surtido Responsable de la visualización optima del producto en su stand Responsable de mi cuota mensual como vendedora Pendiente del Merchandising de la tienda en general

Asistente de ventas y gerencia
COPRE S.A Feb 2012 - Sep 2013
Responsable de ventas en el establecimiento, facturacion, agenda de gerencia, organizacion interna de procesos para los suministros de la empresa y responsble de la organizacion de bodega

Atencion al cliente
LUBRINSA Jul 2010 - Feb 2012
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