Evaluating bids

We're looking for Online Customer Support! (Remote work)

Published on the October 24, 2019 in Admin Support

About this project

Open

We're looking for experienced Customer Support Representative who can work with us in the long-term. You may work remotely from home, and flexibly switch shift with others if needed.

Job Description:
* Stay online, during your shift and responding promptly to customer inquiries within 5mins
* Communicating with customers through various channels using personal messengers, (Line, Wechat, Viber, WhatsApp, KakaoTalk, Line, Skype, etc.)
* Resolving customer complaints.
* Have a clear understanding of our products, so that you can answer questions.
* Processing orders and requests.
* Communicating and coordinating with suppliers for the management of daily operations.

Requirements:
* Chinese, English competency.
* Ability to remain calm and soothe customers when they are stressed or upset.
* Certificate of clearance issued by the relevant government agency.
* Drivers license (negotiable)
* Savvy with Computers and Mobile devices
* Good people and communication skills
* A strong passion for travel

Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Is this a project or a position? Project
Required availability As needed

Project duration More than 6 months

Skills needed

C