Virtual Assistant

Job Description:
We are seeking a proficient English-speaking Virtual Assistant Supervisor to oversee our team of virtual assistants. Your role is pivotal in ensuring the accuracy of timecards, monitoring activities, reporting on performance, and upholding the productivity of our remote workforce.

Key Responsibilities:
Timecard Validation: Regularly check and verify timecards of virtual assistants through Hubstaff, ensuring precise logging of work hours.
Activity Monitoring: Closely monitor the activity and task completion of virtual assistants, utilizing Hubstaff's tools to verify productivity and adherence to work standards.
Performance Reporting: Compile detailed reports on each assistant’s performance, focusing on work quality, task completion, and efficiency. Provide feedback for improvement.
Security Oversight (Future Responsibility): Upcoming duties include reviewing security camera footage of on-site employees and compiling performance reports based on observed behavior.
Team Communication: Serve as the primary communicator between management and virtual assistants, addressing concerns, offering guidance, and nurturing a positive remote work environment.

Requirements:
Experience in a virtual assistant or supervisory role, specifically managing remote teams.
Proficiency in English, both written and spoken.
Familiarity with Hubstaff or similar time tracking and productivity tools.
Excellent attention to detail, organizational skills, and analytical abilities.
Effective communication and interpersonal skills.
Comfort with handling confidential data.
Adaptability to evolving responsibilities, including security footage analysis.