About this project
admin-support / virtual-assistant-1
Open
Project overview
In the meantime, here are our requirements for this project. 1. Speak English and Spanish 2. Have access to reliable video and internet connection 3. Be available 9 am -5 pm pst 5 days per week (no weekends unless you want it) 4. When a patient enters an office they will call you over the phone. You will talk to them to check them in, enter any more information, and update the database. 5. Enter information into Zoho CRM database. We will provide training. 6. Respect hipaa (sign baa) (you are supposed to sign this with us) 7. Be called on the phone to help translate English and Spanish (be a translator) 8. Book appointments for patients. Can book on Zoho Booking. 9. Gather patient information over the phone by talking to patient 10. Pick up phones when someone calls to answer questions. (Script will be provided to you in advance) 11. Calls patients back after checking the voicemail 12. Check emails and responds 13. Communicate with doctor via Zoho Cliq (like Slack) 14. Call in medications to pharmacies 15. Make explainer videos and binder for workflow steps (This helps whoever joins the team after you.) Please read through the description and let me know if any queries. Thanks.
Category Admin Support
Subcategory Virtual Assistant
Project size Large
Is this a project or a position? Project
Required availability As needed
Delivery term: Not specified
Skills needed