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Project manager

Published on the November 23, 2023 in Finance & Management

About this project

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SAP S/4 HANA project Manager and AMS delivery project manger.•    Managed relationships with IT vendors and service providers, monitor performance, and ensure compliance with service level/contractual agreements. Continuously evaluate, monitor, and report vendor services and seek opportunities for cost savings and operational improvements.
•    Driven process improvements, automation initiatives, and resource optimization to enhance service efficiency and effectiveness.
•    Ensured adherence to quality standards and regulatory/audit requirements, leading remediation efforts when necessary.
•    Enforced IT governance frameworks, policies, and procedures. Ensured compliance with regulatory requirements, industry standards, and internal controls. Collaborate with internal audit and compliance teams to ensure adherence to policies and guidelines.

Project overview

AMS support Project Planning and ITSM Skill • Managing the Change Management, Incident Management, and Service Management teams. • Maintain SLAs, MTTRs, and KPIs that consistently meet and exceed performance objectives. • Provided strong leadership, mentorship, and direction to the IT operations team. Stand-in support for a collaborative and high-performance work culture that encourages professional growth and development. • Managed ITIL (v4) principles and best practices to ensure the highest level of service quality and operational excellence

Category Finance & Management
Subcategory Project management
Project size Small project, small team
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

Project Management Scrum Admin Assistant Microsoft Excel Microsoft PowerPoint Management Virtual Assistant

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