Office 365 Tech Leader

System Administrator and Subject Matter Expert for Email Services (Exchange Online) and Office Applications (Office 365)

Develop and document best practices for supporting the Office 365 application and assist with developing appropriate support model

Proficient in MS Exchange and two or more O365 technologies

Extensive knowledge configuring inbound/outbound Mail flow topologies and SMTP relay

Knowledge to develop and execute complex deployment scenarios

Good working knowledge of Microsoft Windows PowerShell and
Exchange PowerShell
PowerShell scripting experience
In depth o365 configuration and administration for OneDrive/SharePoint

Experience in Office 365 Exchange Online administration/configuration/troubleshooting (domains, policies, transport rules, etc.) knowledge/understanding and management of mail flow

Experiences working with Office 365, Active Directory, Exchange, and Azure

Experiences in Mail flow configuration and troubleshooting
Experiences in Email threat management and removal Configuration

Experiences in Outlook configuration using POP, IMAP or Autodiscover service


Contributes training to new joiner

Analysis call quality of Engineer

Leading a team members of 20 hitting KPI

Knowledge Sharing and Knowledge transfer to team members

Create effective Performance Improvement Plans

Soft skills and Mandarin training for team members