About this project
admin-support / customer-support
Open
We are seeking a dynamic and results-driven Marketing and Digital Strategy Account Manager to join our team. As a key player in our client relations and project management efforts, the successful candidate will be responsible for driving the execution of marketing and digital strategies, ensuring client satisfaction, and fostering long-term relationships. The ideal candidate will possess exceptional communication and organizational skills, along with the ability to adapt to complex client needs and project requirements.
Key Responsibilities:
- Client Management
Build and maintain strong, trusting relationships with clients, understanding their business goals, challenges, and industry trends. Act as the primary point of contact for clients, ensuring clear communication and efficient resolution of issues.
- Project Oversight
Develop, implement, and manage end-to-end marketing and digital strategy projects, ensuring they align with client objectives and expectations. Collaborate with cross-functional teams, including creative, technical, and analytical teams, to deliver high-quality outcomes.
- Strategic Planning
Work closely with clients to understand their marketing objectives and develop comprehensive digital strategies that drive measurable results. Provide strategic guidance to clients on emerging trends, technologies, and best practices in digital marketing.
- Adaptability
Demonstrate the ability to adapt to changing client needs, industry landscapes, and project requirements. Proactively identify opportunities for improvement and optimization, ensuring client satisfaction and project success.
- Communication
Effectively communicate project progress, key milestones, and results to clients in a clear and concise manner. Collaborate with internal teams to ensure seamless communication and coordination across all aspects of the projects.
- Reporting and Analysis
Utilize data-driven insights to evaluate campaign performance and provide strategic recommendations for optimization. Prepare and present regular reports to clients, highlighting key performance metrics and demonstrating the impact of marketing initiatives.
Qualifications:
-Bachelor’s degree in Marketing, Business, or a related field.
- Proven experience in account management and digital marketing.
- Exceptional communication and interpersonal skills.
- Strong organizational and project management abilities.
- Ability to thrive in a fast-paced, deadline-driven environment.
- Familiarity with a variety of digital marketing channels and tools.
- Strategic thinking and problem-solving skills.
If you are a motivated individual with a passion for digital marketing and a track record of successful client management, we invite you to apply for this exciting opportunity. Join our team and contribute to the growth and success of our clients through innovative and effective marketing strategies!
Category Admin Support
Subcategory Customer Support
Time required Up to 10 hours
Is this a project or a position? Project
Required availability As needed
Delivery term: Not specified
Skills needed