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Ecommerce Customer Service Representative

Published on the September 16, 2024 in Admin Support

About this project

Open

- We need assistance processing orders on our eCommerce platform + responding to customers
- This role requires 40 hours per week for at least the next 3 months.
- You must speak English + Spanish for live web chat support (no phone)
- You will be given access to ChatGPT plus for formulating responses properly in English.
- Located in US time zone (so Latin America is ideal)
- Experience with CRM systems & eCommerce is a plus
- Looking for someone who is very organised
- Includes paid training for 1-2 weeks.
- Opportunity for being promoted in the company with higher pay.

If you're interested, please reach out for more information.

Project overview

We sell large framed art prints on Shopify to the US market. You will be processing orders, responding to customer enquiries & keeping tabs of spreadsheets etc. It is best suited to someone who is very organised. My Chilean girlfriend currently manages this & she will train you over Zoom how to complete each task.

Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Is this a project or a position? Project
Required availability Full time

Project duration More than 6 months

Skills needed

CRM Skype Customer Service Admin Assistant Virtual Assistant Customer Support

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