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I'm looking for someone with knowledge base creation experience, that has perfect grammar skills.

Published on the August 31, 2021 in IT & Programming

About this project

Open

Your responsibilities would be:
Write technical documentation for users of Regroup software as the Admin guide, Knowledge base, and wiki how.
Write instructional and reference documentation for developers who want to extend and customize the functionality of Regroup software.
Follow an established writing style guide and work with an editor to refine and improve documentation deliverables.

Conspire with customer success, software developers, architects, and product managers to develop engaging content that helps users make good decisions about how to use Regroup technology to gain business insights.
Assess any documentation and interface text needs prior to each release by proactively keeping informed of new functionality and designs, then taking the steps necessary to ensure your documentation and in-app text provides users with the information required to be successful.
Collaborate with our customer success and tech support team.
Respond quickly and request new information that is needed internally and externally.
Take ownership of all existing documentation within your assigned areas of the application. Ensure that existing documentation is kept up to date and that it promotes successful product use.

Working with the Product, Marketing, Customer Success, and Tech support teams to ensure content completeness and accuracy.
Building parts of Regroup user guide for existing and new features of the product.

Project overview

It could be a full-time position or part-time. You would be responsible for creating the knowledge base of our company.

Category IT & Programming
Subcategory Data Science
Project size Large
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

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