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Handle customer support from 9pm to 2am or weekend or adhoc

Published on the July 19, 2020 in Admin Support

About this project

Open

We provide eCommerce business software solution. Our clients are store owners or personal who running commerce businesses. Our clients are from many countries and mainly from US.

We like to convert different timezone. The role is helping client answer questions about the software. We will provide training (paid hour).

We are based in Malaysia but we happily accept anyone who works 100% remotely. Can reply email or chat in good English is a must.

Project overview

If you can help us out, this is a long term project. The software is our own so we are running this software for 5 years and still growing.

Category Admin Support
Subcategory Customer Support
Time required Between 10 and 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

Customer Service FTP Email Handling Customer Support CRM Skype

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