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Customer Support Specialist (Fluent in Italian) for E-commerce in Argentina

Published on the November 28, 2024 in Admin Support

About this project

Open

We are seeking a highly motivated and detail-oriented Customer Support Specialist to join our dynamic team. The ideal candidate will be fluent in Italian, with excellent communication skills to assist our Italian-speaking customers. You will play a key role in ensuring customer satisfaction for our e-commerce business specializing in health supplements and online fitness programs.

Project overview

Our company operates a successful e-commerce platform that sells high-quality nutritional supplements and fitness programs tailored to health-conscious individuals worldwide. With a strong focus on direct response marketing, we provide an outstanding customer experience through prompt and professional support. As we expand our customer base, particularly in the Italian market, we are looking for talented professionals to strengthen our support team. This is a remote position, with flexible hours, offering the opportunity to work in a growing industry and make a meaningful impact on our customers' wellness journey. The ideal candidate will handle tasks such as: Responding to customer inquiries via email, chat, or social media in Italian. Providing product information and resolving issues efficiently. Collaborating with our internal teams to ensure customer satisfaction. This is a part-time or full-time remote role, and we offer training and growth opportunities for the right candidate.

Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

Customer Service Facebook Email Handling Customer Support

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