Customer Service Representative

In this role you’ll be applying your customer service expertise when dealing with and referring business customer transactions and queries. As a Customer Service Representative for business banking, we’ll count on you to consider our customers’ requirements, and to help them with any issues they may have.
You’ll also be:
Building great customer relationships, gaining their trust by having a genuine interest in their individual needs
Gathering information to understand customers’ requirements and offer suitable solutions
Maintaining a detailed knowledge of the financial services product range
Identifying any possible complaints, resolving them as swiftly as possible or raising more complex matters to our specialist teams