About this project
admin-support / customer-support
Open
We are looking for enthusiastic, highly organized, and tech-savvy Virtual Assistants to act as CSR's!
By joining our growing business, you will have the opportunity to work with an awesome team, providing top-notch customer service and administrative support.
Responsibilities:
- Handle customer inquiries via phone, email, and chat in a timely and professional manner
- Provide administrative support such as data entry, file management, email management, and scheduling appointments
- Use problem-solving skills to resolve customer issues and concerns
- Be tech-savvy and have the ability to learn and use new tools and systems
- Knowledge or past use of CRMs is a plus
- Experience in social media is a big plus
- Experience in the Home Service Industry is definitely a plus
Requirements:
- Proven experience in customer service/virtual assistant
- Strong communication and interpersonal skills
- Excellent time-management and organizational skills
- Ability to multitask and prioritize tasks effectively
- High attention to detail
- Proficiency in Microsoft Office Suite and Google Suite
- Ability to work in a fast-paced environment
If you are someone who thrives in a fast-paced environment and enjoys taking on responsibility, then we want to hear from you! Send your application now!
Category Admin Support
Subcategory Customer Support
Is this a project or a position? Project
Required availability Full time
Project duration More than 6 months
Skills needed